6 October 2010 07:54am Rejected X Factor hopeful Gamu Nhengu has been told she must leave the UK voluntarily.
The 18-year-old singer was allowed to stay in the country as a dependent while her mother, Nokuthula Ngazana, studied at university.
But the visa has now run out and the family's application to remain in the UK has been rejected as they did not meet all the criteria set down by the Home Office, the UK Border Agency said.
They must now leave the UK voluntarily or face deportation to their native Zimbabwe.
A spokesman for the Home Office said the decision to axe the student from X Factor was the "business" of the television show. He could not say whether the omission by judge Cheryl Cole had been decided after talks between immigration officials and the programme's bosses.
Officials were now speaking with Miss Nhengu and her family, who arrived in Scotland from Zimbabwe five years ago, about leaving the UK. They do not have a right to appeal and the singer cannot apply separately to remain in this country.
A UK Border Agency spokesman said: "The applications made by Ms Ngazana and her family were considered in line with the published immigration rules. Ms Ngazana's application was refused as it did not meet all of the conditions for approval. Her family, who had applied as her dependants, were therefore also refused. Where people are found to have no right to remain in the UK we expect them to leave voluntarily."
So far more than 210,000 fans have signed up to a Facebook page called Gamu Should Have Got Through, protesting against the decision by Cole on Sunday to leave Miss Nhengu out of the final 12.
Former X Factor star Stacey Solomon gave her backing to the starlet, saying: "I think she should get a second chance, and everyone thinks it. But we'll see what happens. Everyone loves her, she was brilliant."
At least one of the rejected contestants will be given a lifeline at the weekend as a wild card on Saturday night's programme