edogg
Inactive User
- Joined
- Feb 24, 2006
- Messages
- 4,055
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I finally decided to buy the top of the range dell 13"xps from dell it took 10 days to arrive and after spending hours setting it up. I turned the backlit keyboard on and the number 8 key was not lit so i went through all the hardware tests built into it.I phoned Dell tech support and they tried to convince me that it was a design problem as the key board only has 2 leds so some keys don't light . I finally got them to agree to refund me and arrange collection, the packaging for the return was supposed to come yesterday,it didn't. Dell are supposed to collect the xps on Monday. In the mean time i purchased the same model refurbished from ebay the seller lives close to me , and delivered it yesterday afternoon. The keyboard and touchpad/screen became unresponsive after choosing any action the pointer jumped around the screen of its own volition.
Then it decided to update to win 10 1511 the same update that did not have drivers for the wireless adapter on my Medion laptop and sure enough when the update to the dell xps had finished there was no driver for the dell wireless adapter and as the xps does not have wired capability without an expensive extra adaptor i was not able to get the driver, so yet again I had to revert the dell to the prvious version of windows.
I then contacted the seller who came and collected it from me and refunded me the purchase cost.
Are all Dell computer's this "GOOD" not, or is it just my jinx again
Then it decided to update to win 10 1511 the same update that did not have drivers for the wireless adapter on my Medion laptop and sure enough when the update to the dell xps had finished there was no driver for the dell wireless adapter and as the xps does not have wired capability without an expensive extra adaptor i was not able to get the driver, so yet again I had to revert the dell to the prvious version of windows.
I then contacted the seller who came and collected it from me and refunded me the purchase cost.
Are all Dell computer's this "GOOD" not, or is it just my jinx again