Dead Hard drive

eder

eder

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Hello All, My hard drive just died today after a windows uptade, had Dell on the phone with me and they confirmed my hard drive went down. I had just a folder full of pics from my new born baby there that I REALLY want to save! How can I do that? Dell will send a new HD for me on Tuesday then I'll have 5 days to try back-up whatever i want before send the faulty HD back to them...could any one help me with this?!
 
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eder said:
Hello All, My hard drive just died today after a windows uptade, had Dell on the phone with me and they confirmed my hard drive went down. I had just a folder full of pics from my new born baby there that I REALLY want to save! How can I do that? Dell will send a new HD for me on Tuesday then I'll have 5 days to try back-up whatever i want before send the faulty HD back to them...could any one help me with this?!
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If you send it back, you will prob loose you data forever, unless you can some how get them to post it back but don’t know about that. You can buy a caddy to turn your HDD into a portable HDD from ebay for under a tenner. This will allow you to get your files from the HDD if its not really badly corrupted. But you might **** your warranty.
 
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Depends how dead it is.
Try running HDD Regenerator on it. I'ts on Hirens boot cd.

good luck
 
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Rodbouy said:
If you send it back, you will prob loose you data forever, unless you can some hoe get them to post it back but don’t know about that. You can buy a caddy to turn your HDD into a portable HDD from ebay for under a tenner. This will allow you to get your files from the HDD if its not really badly corrupted. But you might **** your warranty.
Click to expand...

Yeah, I have 5 days from tuesday to try save my stuff then they want me to post the HDD back to them.
 
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any beeps, clicking noises or anything?
have you tried booting from cd/dvd?

If thats all the evidence Dell had to go on how can they tell you it's definitely the hdd? could be lots of things.
 
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v14 said:
any beeps, clicking noises or anything?
have you tried booting from cd/dvd?

If thats all the evidence Dell had to go on how can they tell you it's definitely the hdd? could be lots of things.
Click to expand...

they run a test "system test" (F12) thats check the HDD and it failed
 
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I would not trust the System test, I had a Dell to repair, the system test said the HD had failed. I took it out and tested it on my desktop (via an adapter) and pasted.

I used the reinstall to put XP back and it has run good so far.
 
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steve7713 said:
I would not trust the System test, I had a Dell to repair, the system test said the HD had failed. I took it out and tested it on my desktop (via an adapter) and pasted.

I used the reinstall to put XP back and it has run good so far.
Click to expand...

the thing that I want to save my baby's pics there before formating it.
 
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