Ambit 200 Flashing Checklist / Ambit 250-255 Infinite Firmware Troubleshooting

gentlex

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Ambit 200 Flashing Checklist
As the title says.


noobs checklist for ambit 200 by Gingerbeard

************************************************** ***
tsop check - ABTC BBTC only :: BTC must use original 2.67.1011
************************************************** ***
funny characters in hyperterminal=
lead is on the wrong pins..
************************************************** ***
timeout while flashing=
disable firewalls
rename the .bin file to 135.bin and use that filename in hperterminal
solarwinds is set to recieve by default.set to transmit/recieve in options
network has to be set to 192.168.100.10/255.255.255.0
************************************************** ****
file not found=
the .bin file is not in C/tftp root folder in drive C
or you have named the file incorrect in hyperterminal
************************************************** ****
tcp connection fail in ambit tool=
check you have not set the embedded telnet server to disabled befor using ambit tool
if this is the case press 'change' so it says enabled
and if there is a pass/login remember to use same pass/login in ambit tool(or delete pass/login)
set network to 192.168.100.10/255.255.255.0 if needed be
also you can set the ambit tool to serial instead of network and use max lead
************************************************** *****
cant lock to frequency=
you not set it up right
you do not know your tftp ip (SEE TFTP IP DATABASE FOR YOUR AREA)
MAC is not valid (get another from outside you ubr)
bpi box wants ticking (left hand side of ambit tool)
************************************************** *****
EXCW users use the ambit tool set to excw
enter your details (BPI,SETMAC,OVERRIDE TO BE TICKED
************************************************** *****
PURE users use the ambit tool set to manual area
select ANNEX A - TUNER 14 - 402750000 - tick the cm_annex3 fix box (BPI,SETMAC,OVERRIDE,cm_annex3fix
************************************************** *****
TELEWEST users may have mess about with the tool set to manual area
select ANNEX A/B - TUNER 14 - 331000000/330750000/339000000
(BPI,SETMAC,OVERRIDE TO BE TICKED
TELEWEST use the following in hyperterminal/ambit tool cm console if ambit tool dont set it for you

cd /cm_hal
scan_stop

cd /non-vol/halif
mac_address 1 xx:xx:xx:xx:xx:xx
cm_tuner 14
annex_a
cm_annex 0
cd ../docsis
ds_frequency 331000000/330750000/339000000
write
************************************************** *******
registration page=
will be a dodgy mac so get another
************************************************** *******
Configuration File CVC Validation Failure=
wrong config filename, choose another config name(should still work tho




Troubleshooting Q & A on the ambit250-255, webstar 2100 and the sb5101 using the infinite firmware,
**************************************************************************
Troubleshoting problems on the infinite connection status page if u r in Telewest area's

DS and US frequency not locked

possible cause no feed connected to the modem, the feed is not live or has a fault (possible splitter, f-connector,damage coax wire ) or wrong provider area freq. has been selected

WAITING FOR TFTP

the tftp ip address enter is wrong or wrong config file for ur area provider

WAITING FOR DHCP OFFER

this usually means the mac u r using is no good

Upstream Parameters Acquired

if stays this way that means no upstream signal or the upstreams power level is very low, check the feed and f-connector for faults (upstream power level need to be @ lease 40dBmV to work properly)

Boot state: progress unknown or connectivity state not syncronized

its either DS freq. (ur area freq.) is incorrect these are the frequencies for all area's
Tw: 331000000 and 339000000 in some areas
Ntl pure: 402750000 and 331000000 in some areas
Ex c&w: 586750000
if telneting ur settings via hyperterminal or using 250 configurator entering wrong annex mode or tuner
annex_mode_a or 1 for ex c&w
annex_mode_b or 3 tw & pure ntl
tuner always 19
no signal( check ur feed and f-connectors, splitter for any faults) can also be the cause of progress unknown and not syncronized

If u r in NTL area it would be the same as above except if the mac is no good everything on the connection status page will still say operational but the Configuration file will either say noserv or unreg and in some cases will not say anything @ all and give u a config filename but u wont able to gain access to the web

how to change serial number on the infinite firmware

Run hyperterminal to telnet to the modem and login
login: admin
password: infinite
then copy and paste this to stop the scan

Code:
cd \cm_hal
scan_stop
cd \

then press enter then copy and paste this

cd non-vol
cd snmp_cm
docsDevSerialNumber xxxxxxxxxxxx (replace the x with the mac digits ur using on the modem )
write

then press enter and reboot the modem

how to change the username/password on internet explorer for logining to the infinite firmware status page and the telnet login username /password

run hyperterminal as usual and login
username: admin
password: infinite
then use the stop scan commad like below

Code:
cd \cm_hal
scan_stop

then Type in:this command
Code:
cd \non
cd msg
http_admin newusername newpassword (replace the new username newpassword with ur own password )
write

then type this command

Code:
cd \non
cd msg
user_name <put you new user name here>
password <put your new password here>
write

then reboot the modem and ur user name and password should be change

please feel free to add any info to this thread any problem u may have encounter with the Infinite Firmware and possible solutions to solved it and also anything info i've left out let me know so i can add it on
 
Last edited:
troubleshooting Q & A on the ambit250-255, webstar 2100 and the sb5101 using the infinite firmware,
Troubleshoting problems on the infinite connection status page if u r in Telewest area's
DS and US frequency not locked
possible cause no feed connected to the modem, the feed is not live or has a fault (possible splitter, f-connector,damage coax wire ) or wrong provider area freq. has been selected
WAITING FOR TFTP
the tftp ip address enter is wrong or wrong config file for ur area provider
WAITING FOR DHCP OFFER
this usually means the mac u r using is no good
Upstream Parameters Acquired
if stays this way that means no upstream signal or the upstreams power level is very low, check the feed and f-connector for faults (upstream power level need to be @ lease 40dBmV to work properly)
Boot state: progress unknown or connectivity state not syncronized
its either DS freq. (ur area freq.) is incorrect these are the frequencies for all area's
Tw: 331000000 and 339000000 in some areas
Ntl pure: 402750000 and 331000000 in some areas
Ex c&w: 586750000
if telneting ur settings via hyperterminal or using 250 configurator entering wrong annex mode or tuner
annex_mode_a or 1 for ex c&w
annex_mode_b or 3 tw & pure ntl
tuner always 19
no signal( check ur feed and f-connectors, splitter for any faults) can also be the cause of progress unknown and not syncronized
If u r in NTL area it would be the same as above except if the mac is no good everything on the connection status page will still say operational but the Configuration file will either say noserv or unreg and in some cases will not say anything @ all and give u a config filename but u wont able to gain access to the web
how to change serial number on the infinite firmware
Run hyperterminal to telnet to the modem and login
login: admin
password: infinite
then copy and paste this to stop the scan
Code:
cd \cm_hal
scan_stop
cd \
then press enter then copy and paste this
cd non-vol
cd snmp_cm
docsDevSerialNumber xxxxxxxxxxxx (replace the x with the mac digits ur using on the modem )
write
then press enter and reboot the modem
how to change the username/password on internet explorer for logining to the infinite firmware status page and the telnet login username /password
run hyperterminal as usual and login
username: admin
password: infinite
then use the stop scan commad like below
Code:
cd \cm_hal
scan_stop
then Type in:this command
Code:
cd \non
cd msg
http_admin newusername newpassword (replace the new username newpassword with ur own password )
write
then type this command
Code:
cd \non
cd msg
user_name <put you new user name here>
password <put your new password here>
write
then reboot the modem and ur user name and password should be change
please feel free to add any info to this thread any problem u may have encounter with the Infinite Firmware and possible solutions to solved it and also anything info i've left out let me know so i can add it on

hi mate

just a question...on the serial number on docsdevserialnumber wot exactly are we to enter in here? the mac address we are going to use?
 
hi mate

just a question...on the serial number on docsdevserialnumber wot exactly are we to enter in here? the mac address we are going to use?

yes m8 just enter the mac you are using in capitals and no CM infront of it...

[example]

docsdevserialnumber 0002D6EC85A2
 
changed the user/password changed the serial to cm plus the mac then closed the snmp port and closed the telnet and hey presto all up and working
 
ive changed the serial to just thirteen random numbers and im up and running
 
i tried that but it didn't work for me so i think it's just a case of messing about with everything until it's set in stone.
 
why no cm in front m8 i put it in with cm and it's ok
does anyone know or tell us what the serial no on a legit modem is or how can you check what serial no is for a legit modem.
 
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does anyone know or tell us what the serial no on a legit modem is or how can you check what serial no is for a legit modem.

u could go to 192.168.100.1 user root pass root and see it in there. genuine serial no.s are usually the same as the mac addy underneath the modem on the white label m8
 
u could go to 192.168.100.1 user root pass root and see it in there. genuine serial no.s are usually the same as the mac addy underneath the modem on the white label m8
just checked on me subbed it is just tha mac in capitals no cm.
 
Last edited:
does anyone know the command to reboot the modem from a telnet prompt?


thanks
 
thanks for that...i can now sit on my backside and reboot the modem remotely...
 
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