- Joined
- Nov 17, 2004
- Messages
- 2,634
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Hey Guys
In short: Hard Drive gone bad, need to recover data.
In long:
2 x 500GB hard drives were connected inside my network drive enclosure and formatted using EXT3 filesystem in a RAID 0 array to make 1TB storage space.
Got this whole unit a few months ago and now one of the drives has (mostly) stopped being detected. The other one is perfectly fine and is being detected. I know this because I have hooked both of them up to a computer to check.
Seagate have already told me that they will not cover data recovery on the limited warranty, but they will replace the drive. I am waiting for them to get back to me on monday with any possible firmware upgrade as it shows up on their website that my model number and firmware revision is prone to a fault in the firmware. But the firmware upgrade is not available.
Without boring you lot half to death, i need to know is who should I go to if seagate cannot help me. Some places ar saying like £600 + for data recovery!! I can't afford that.
Isn't there any legal terms I could use and scare them into at least paying some partial payment towards recovery or helping me out themselves?
Does anyone know where I could find a reliable firm who would do it much cheaper than what I am being roughly estimated at the mo? I dont want to risk ANY data, so I am only looking for reputable firms who do not duff up the units.
Regards and thanks in advance
Asif
In short: Hard Drive gone bad, need to recover data.
In long:
2 x 500GB hard drives were connected inside my network drive enclosure and formatted using EXT3 filesystem in a RAID 0 array to make 1TB storage space.
Got this whole unit a few months ago and now one of the drives has (mostly) stopped being detected. The other one is perfectly fine and is being detected. I know this because I have hooked both of them up to a computer to check.
Seagate have already told me that they will not cover data recovery on the limited warranty, but they will replace the drive. I am waiting for them to get back to me on monday with any possible firmware upgrade as it shows up on their website that my model number and firmware revision is prone to a fault in the firmware. But the firmware upgrade is not available.
Without boring you lot half to death, i need to know is who should I go to if seagate cannot help me. Some places ar saying like £600 + for data recovery!! I can't afford that.
Isn't there any legal terms I could use and scare them into at least paying some partial payment towards recovery or helping me out themselves?
Does anyone know where I could find a reliable firm who would do it much cheaper than what I am being roughly estimated at the mo? I dont want to risk ANY data, so I am only looking for reputable firms who do not duff up the units.
Regards and thanks in advance
Asif