V+ remote not working

[bolts54]

Hi a m8 of mine has a V+ it boots up ok but his remote will not do anything, the light on the box comes on when u press a button on the remote but it will not change channels or anything.
Has anyone ever come across this b4.

Thanks in advance.

 

[earwig999]

Yeah, remove the batteries for about 5 minutes, then put em back in, and it should be ok.