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Important Announcement
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Subsequent to the last round of high level meetings with BT Wholesale we regret to inform that due
to BT reneging on our agreements and special arrangements we are forced to suspend all our broadband
operations.
Accounts with status showing as pending, processing or awaiting line check will not be processed
further nor will any payments be taken.
We would like to make it clear that these delays in activation have never been to do with our
business model, pricing policy or financial standard - we have always placed BT in funds of required
amounts on request - this situation has arisen through absolutely no fault of FreeDial. Our priority
has always been the connection of our customers in the quickest possible time frame and we have
striven to achieve this even to the extent that we were persuaded by BT to trial their new MOPS
provisioning system and Shared Pipe platform (we were the first ISP to sign up to this service) as
they were convinced this would be the quickest solution.Obviously this has not been the case, they
have not kept to promised time frames or undertakings and we are left with no alternative but to
pursue every course of redress against them (BT).
We have placed official complaints with all relevant bodies and in the interests of our customers we
are preparing our dossier for pending legal action.
Unfortunately we are unable to go into further detail at present for legal reasons, but rest assured
we will do all in our power to inform you of the full circumstances as soon as we are able to.
We apologise for not being able to provide the service as intended.
FreeDial Broadband Team
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Legal Notice
XXXXXXXXXXXXXXXXXXXXXXXXXXX
FreeDial.com is one big Scam anyone else had dealings with this bunch of CONS--------Read More
HERE
Gazer.
Important Announcement
XXXXXXXXXXXXXXXXXXXXXXXXXXX
Subsequent to the last round of high level meetings with BT Wholesale we regret to inform that due
to BT reneging on our agreements and special arrangements we are forced to suspend all our broadband
operations.
Accounts with status showing as pending, processing or awaiting line check will not be processed
further nor will any payments be taken.
We would like to make it clear that these delays in activation have never been to do with our
business model, pricing policy or financial standard - we have always placed BT in funds of required
amounts on request - this situation has arisen through absolutely no fault of FreeDial. Our priority
has always been the connection of our customers in the quickest possible time frame and we have
striven to achieve this even to the extent that we were persuaded by BT to trial their new MOPS
provisioning system and Shared Pipe platform (we were the first ISP to sign up to this service) as
they were convinced this would be the quickest solution.Obviously this has not been the case, they
have not kept to promised time frames or undertakings and we are left with no alternative but to
pursue every course of redress against them (BT).
We have placed official complaints with all relevant bodies and in the interests of our customers we
are preparing our dossier for pending legal action.
Unfortunately we are unable to go into further detail at present for legal reasons, but rest assured
we will do all in our power to inform you of the full circumstances as soon as we are able to.
We apologise for not being able to provide the service as intended.
FreeDial Broadband Team
XXXXXXXXXXXXXXXXXXXXXXXXXXX
Legal Notice
XXXXXXXXXXXXXXXXXXXXXXXXXXX
FreeDial.com is one big Scam anyone else had dealings with this bunch of CONS--------Read More
HERE
Gazer.
