Pipex free upgrading for existing customers

[Steve]

Part of an email I received from Pipex

PIPEX is making broadband even more affordable !

In our continuing campaign to make broadband services even more affordable, we are delighted to announce that we will be upgrading you to our
PIPEX Solo 1000 service, at no extra cost !

The speed of your service will be increased to 1Mbps automatically as part of a
network upgrade programme PIPEX is undertaking, which will run during the
spring and summer this year. However, if you want to take advantage of the
higher speed sooner or go even faster with our new PIPEX Lite 2000 service with a 5GB usage allocation, and do not wish to wait for the network upgrade you can do this now for a one off fee of £15 (inc of VAT)*,

Although I think it wrong that existing customers have to wait while still paying same amount as new customer who signs up for 1MB ... unless you pay the £15 to upgrade now ?

 

[Dutcho]

Fook I'm on pipex extreme 1 meg, where's my fooken upgrade...lol

 

[nara]

Fook I'm on pipex extreme 1 meg, where's my fooken upgrade...lol

Me too! Hope I'm going to get a discount.

 

[Steve]

if you are already on 1MB then whats the problem ... you are probably paying same as I am yet I am only getting 512

 

[robac]

I decided to pay the £15 to double my speed rather than wait, at least they now have 1Mb at a reasonable price - not the cheapest but i've not had many problems in the time with them.

 

[Dutcho]

if you are already on 1MB then whats the problem ... you are probably paying same as I am yet I am only getting 512

Cos if your getting double rate for nowt I want the fooker...2 meg here I come....lol

 

[digidude]

However, if you want to take advantage of the
higher speed sooner or go even faster with our new PIPEX Lite 2000 service with a 5GB usage allocation,

does that mean that once you d/l 5G you are cut off for the month?

id rather stay on 512 and be unlimited i think

 

[Steve]

does that mean that once you d/l 5G you are cut off for the month?

id rather stay on 512 and be unlimited i think

just applies to the 2MB connection .. not the 1MB

 

[nara]

: party : : party : : party :

I'm being upgraded to Solo 2000 (unlimited)

: party : : party : : party :

 

[Dutcho]

I want an upgrade

 

[Dutcho]

Wohoooooooooo


Dear PIPEX Customer,

We mentioned that PIPEX had big plans for 2005, and true to our word we have
two new exciting developments to bring you today. In both cases you will find
that as a loyal PIPEX broadband customer, you will be getting even more value
for money.

PIPEX is making broadband even more affordable !

In our continuing campaign to make broadband services even more affordable, we
are delighted to announce that we will be upgrading you to our
PIPEX Solo 2000 service, at no extra cost !

The speed of your service will be increased to 2Mbps automatically as part of a
network upgrade programme PIPEX is undertaking, which will run during the
spring and summer this year. However, if you want to take advantage of the
higher speed sooner, and do not wish to wait for the network upgrade you can do
this now for a one off fee of £15 (inc of VAT)*, just visit My PIPEX at
www.mypipex.net and within a few clicks you will move into the fast lane
without increasing your monthly rental.

A special reward for you !

As a PIPEX broadband customer we know you are special. We are delighted that
you have chosen to use PIPEX as your broadband provider and we thought it was
about time we gave you something extra just to say thanks for connecting up to
the broadband world with PIPEX. We are pleased to announce the launch of our
new loyalty programme, PIPEX Xtras, and are very happy to confirm that you are
now entitled to all the benefits of PIPEX Xtras at no cost whatsoever to you.
Full details of the programme and the range of exciting rewards are available
when you next log in to My PIPEX at www.mypipex.net

To introduce the loyalty programme, you will soon be receiving an email
telling you all about PIPEX Xtras and confirming your membership to the
programme. You'll be amazed at where PIPEX broadband can take you !

If you have any feedback on the introduction of the two new developments or any
ideas that you would like us to introduce in 2005, we'd love to hear from you.
Please pass your comments on to us at [email protected].

We hope that you continue to find your PIPEX Broadband a valuable addition to
daily life throughout 2005.

 

[Steve]

strange ... ssame email i got but mine was for upgrading to Solo 1000 ..

so does that mean you will be getting Solo 2000 at same price as Solo 1000 ??

 

[nara]

strange ... ssame email i got but mine was for upgrading to Solo 1000 ..

so does that mean you will be getting Solo 2000 at same price as Solo 1000 ??

Looks like it!

: party : : party : : party :

 

[Wiz]

Welcome to the land of the semi fat pipe guy's

 

[Dutcho]

Yeap 2 meg for price of 1 pmsl yipeeeeeeeeeeeeeeeeeeeeeeeeeeee

 

[Dutcho]

Steve what were you on before ? I was on extreme 1 meg unlimited.

 

[digidude]

i just had my mail

im gonna wait for them to upgrade me to the 1 meg as its then unlimited, if you spend £15 to be upgraded faster there is a limit on your downloads.

once im upgraded ill ring them and say im leaving as i know people who got 2 meg unlimited for the same price and voila, free upgrade lol

(i hope)

 

[robac]

I was on Solo 500, expecting to upgrade to 1MB, just had confirmation email, tested the speed on adslguide and its 2MB - Yippee. And at the same price i was paying for 500k.

 

[Steve]

Steve what were you on before ? I was on extreme 1 meg unlimited.

extreme 512 .. have been for nearly 3 years

wonder why they are offering the 1MB connection on their site for same price as I am paying for 512 .... seems to me they are not looking after their 'older' customers first ... feel they should have upgraded the 'older' customers first before offering 1MB to new customers ...

Why should I pay same for 512 when a new customer can get 1MB straight away for same price as I am currently paying ????

They are not replying to emails I have sent ... looks like I will be telling them what they can do with their broadband

 

[monkeyspunks]

know how u feel steve i wasn't happy when i read the small print, i aint payin for it if there gonna give it to me free in a month.....but i do want 2mb/s lol