Connectivity problems over the last few days with my TW 4100

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LaunaF

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Hi people,

Over the past few days i have been having some problems with connectivity with my hacked 4100. Webpages are REAL slow to load and something i end up with no connectivity at all. When i reboot the modem i something get a flashing online light and this happens even if i change the mac.

Here are me modem and log details...

Help Page

Software Version: SB4100-0.4.4.5-SCM01-NOSH-2.03
Hardware Version: 0
MIB Version: II
GUI Version: 1.0
VxWorks Version: 5.3

and here are my complete logs at the moment...

Time Priority Code Message
060830193709 7-Information F502.1 Bridge Forwarding Enabled.
060830193709 7-Information F502.3 Bridge Learning Enabled.
060830193709 7-Information B518.0 Baseline Privacy is skipped
060830193709 6-Notice D501.10 TFTP, Unknown SNMP 30 82 00 11 06 0C 2B 06 01 04 01 8B 15 4D 01 03
060830193708 7-Information I500.0 Registration Completed
060830193708 7-Information I0.0 REG-RSP Registration Response
060830193708 7-Information I0.0 REG-REQ Registration Request
060830193708 7-Information D509.0 Retrieved TFTP Config File SUCCESS
060830193708 7-Information I117.1 Modem Capabilities configuration setting
060830193708 7-Information D507.0 Retrieved Time....... SUCCESS
************ 7-Information D511.0 Retrieved DHCP .......... SUCCESS
************ 5-Warning D520.2 DHCP Attempt# 1 BkOff: 5s Tot DSC:1 OFF:1 REQ:1 ACK:1
************ 7-Information D0.0 DHCP CM Net Configuration download and Time of Day
************ 7-Information T500.0 Acquired Upstream .......... SUCCESS
************ 8-Debug T503.1 Acquire US with status OK, powerLevel 45, tempSid 6692
************ 8-Debug T505.0 Acquired Upstream with status OK
************ 7-Information T501.0 Acquired Downstream (331000000 Hz)........ SUCCESS
************ 8-Debug T509.0 Acquired DS with status OK, DS Freq 331000000, US Id 4
************ 7-Information I510.0 *** BOOTING *** SB4100-0.4.4.5-SCM01-NOSH-2.03
060830113747 7-Information F502.1 Bridge Forwarding Enabled.
060830113747 7-Information F502.3 Bridge Learning Enabled.
060830113747 7-Information B518.0 Baseline Privacy is skipped
060830113747 6-Notice D501.10 TFTP, Unknown SNMP 30 82 00 11 06 0C 2B 06 01 04 01 8B 15 4D 01 03
060830113746 7-Information I500.0 Registration Completed
060830113746 7-Information I0.0 REG-RSP Registration Response
060830113746 7-Information I0.0 REG-REQ Registration Request
060830113746 7-Information D509.0 Retrieved TFTP Config File SUCCESS
060830113746 7-Information I117.1 Modem Capabilities configuration setting
060830113746 7-Information D507.0 Retrieved Time....... SUCCESS
************ 7-Information D511.0 Retrieved DHCP .......... SUCCESS
************ 5-Warning D520.2 DHCP Attempt# 1 BkOff: 5s Tot DSC:1 OFF:1 REQ:1 ACK:1
************ 7-Information D0.0 DHCP CM Net Configuration download and Time of Day
************ 7-Information T500.0 Acquired Upstream .......... SUCCESS
************ 8-Debug T503.1 Acquire US with status OK, powerLevel 44, tempSid 3068
************ 8-Debug T505.0 Acquired Upstream with status OK
************ 7-Information T501.0 Acquired Downstream (331000000 Hz)........ SUCCESS
************ 8-Debug T509.0 Acquired DS with status OK, DS Freq 331000000, US Id 4
************ 7-Information I510.0 *** BOOTING *** SB4100-0.4.4.5-SCM01-NOSH-2.03
060830113717 7-Information H501.1 HFC: Shutting Upstream Down
060830113717 2-Alert T507.0 Received Async Error Range Failed
060830113717 3-Critical H501.8 HFC: T4 Timer Expired
060830113646 7-Information H501.6 HFC: TRC SYNC Recovery OK
060830113645 3-Critical H501.4 HFC: LOST TRC SYNC- trying to recover
060830113645 7-Information H501.12 HFC: FEC LOCK recovery OK
060830113645 7-Information H501.15 HFC:FEC LOCK recovery OK
060830113644 3-Critical H501.16 HFC: FEC LOCK recovery failed
060830113644 3-Critical H501.16 HFC: FEC LOCK recovery failed
060830103735 7-Information F502.1 Bridge Forwarding Enabled.
060830103735 7-Information F502.3 Bridge Learning Enabled.
060830103735 7-Information B518.0 Baseline Privacy is skipped
060830103735 6-Notice D501.10 TFTP, Unknown SNMP 30 82 00 11 06 0C 2B 06 01 04 01 8B 15 4D 01 03
060830103734 7-Information I500.0 Registration Completed
060830103734 7-Information I0.0 REG-RSP Registration Response
060830103734 7-Information I0.0 REG-REQ Registration Request
060830103734 7-Information D509.0 Retrieved TFTP Config File SUCCESS
060830103734 7-Information I117.1 Modem Capabilities configuration setting
060830103734 7-Information D507.0 Retrieved Time....... SUCCESS
************ 7-Information D511.0 Retrieved DHCP .......... SUCCESS
************ 5-Warning D520.2 DHCP Attempt# 4 BkOff: 5s Tot DSC:4 OFF:2 REQ:2 ACK:1
************ 5-Warning D520.2 DHCP Attempt# 3 BkOff: 7s Tot DSC:3 OFF:1 REQ:1 ACK:0
************ 5-Warning D520.2 DHCP Attempt# 2 BkOff: 7s Tot DSC:2 OFF:0 REQ:0 ACK:0
************ 5-Warning D520.2 DHCP Attempt# 1 BkOff: 4s Tot DSC:1 OFF:0 REQ:0 ACK:0
************ 7-Information D0.0 DHCP CM Net Configuration download and Time of Day
************ 7-Information T500.0 Acquired Upstream .......... SUCCESS
************ 8-Debug T503.1 Acquire US with status OK, powerLevel 43, tempSid 3068
************ 8-Debug T505.0 Acquired Upstream with status OK
************ 7-Information T501.0 Acquired Downstream (331000000 Hz)........ SUCCESS
************ 8-Debug T509.0 Acquired DS with status OK, DS Freq 331000000, US Id 4
************ 7-Information I510.0 *** BOOTING *** SB4100-0.4.4.5-SCM01-NOSH-2.03
************ 7-Information H501.1 HFC: Shutting Upstream Down
************ 8-Debug T509.0 Acquired DS with status NO FEC lock, DS Freq 859750000, US Id 0
************ 8-Debug T509.0 Acquired DS with status NO FEC lock, DS Freq 859500000, US Id 0
************ 8-Debug T509.0 Acquired DS with status NO FEC lock, DS Freq 859250000, US Id 0
************ 8-Debug T509.0 Acquired DS with status NO FEC lock, DS Freq 858750000, US Id 0
************ 8-Debug T509.0 Acquired DS with status NO FEC lock, DS Freq 858500000, US Id 0
************ 8-Debug T509.0 Acquired DS with status NO FEC lock, DS Freq 858250000, US Id 0
************ 8-Debug T509.0 Acquired DS with status NO FEC lock, DS Freq 857750000, US Id 0
************ 8-Debug T509.0 Acquired DS with status NO FEC lock, DS Freq 857500000, US Id 0
************ 8-Debug T509.0 Acquired DS with status NO FEC lock, DS Freq 857250000, US Id 0
************ 8-Debug T509.0 Acquired DS with status NO FEC lock, DS Freq 856750000, US Id 0
************ 8-Debug T509.0 Acquired DS with status NO FEC lock, DS Freq 856500000, US Id 0
************ 8-Debug T509.0 Acquired DS with status NO FEC lock, DS Freq 856250000, US Id 0
************ 8-Debug T509.0 Acquired DS with status NO FEC lock, DS Freq 855750000, US Id 0
************ 8-Debug T509.0 Acquired DS with status NO FEC lock, DS Freq 855500000, US Id 0
************ 8-Debug T509.0 Acquired DS with status NO FEC lock, DS Freq 855250000, US Id 0
************ 8-Debug T509.0 Acquired DS with status NO FEC lock, DS Freq 854750000, US Id 0
************ 8-Debug T509.0 Acquired DS with status NO FEC lock, DS Freq 854500000, US Id 0
************ 8-Debug T509.0 Acquired DS with status NO FEC lock, DS Freq 854250000, US Id 0
************ 8-Debug T509.0 Acquired DS with status NO FEC lock, DS Freq 853750000, US Id 0
************ 8-Debug T509.0 Acquired DS with status NO FEC lock, DS Freq 853500000, US Id 0
************ 8-Debug T509.0 Acquired DS with status NO FEC lock, DS Freq 853250000, US Id 0
************ 8-Debug T509.0 Acquired DS with status NO FEC lock, DS Freq 852750000, US Id 0
************ 8-Debug T509.0 Acquired DS with status NO FEC lock, DS Freq 852500000, US Id 0
************ 8-Debug T509.0 Acquired DS with status NO FEC lock, DS Freq 852250000, US Id 0
************ 8-Debug T509.0 Acquired DS with status NO FEC lock, DS Freq 851750000, US Id 0
************ 8-Debug T509.0 Acquired DS with status NO FEC lock, DS Freq 851500000, US Id 0
************ 8-Debug T509.0 Acquired DS with status NO FEC lock, DS Freq 851250000, US Id 0
************ 8-Debug T509.0 Acquired DS with status NO FEC lock, DS Freq 850750000, US Id 0
************ 8-Debug T509.0 Acquired DS with status NO FEC lock, DS Freq 850500000, US Id 0
************ 8-Debug T509.0 Acquired DS with status NO FEC lock, DS Freq 850250000, US Id 0
************ 8-Debug T509.0 Acquired DS with status NO FEC lock, DS Freq 849750000, US Id 0
************ 8-Debug T509.0 Acquired DS with status NO FEC lock, DS Freq 849500000, US Id 0
************ 8-Debug T509.0 Acquired DS with status NO FEC lock, DS Freq 849250000, US Id 0
************ 8-Debug T509.0 Acquired DS with status NO FEC lock, DS Freq 848750000, US Id 0
************ 8-Debug T509.0 Acquired DS with status NO FEC lock, DS Freq 848500000, US Id 0
************ 8-Debug T509.0 Acquired DS with status NO FEC lock, DS Freq 848250000, US Id 0
************ 8-Debug T509.0 Acquired DS with status NO FEC lock, DS Freq 847750000, US Id 0
************ 8-Debug T509.0 Acquired DS with status NO FEC lock, DS Freq 847500000, US Id 0
************ 8-Debug T509.0 Acquired DS with status NO FEC lock, DS Freq 847250000, US Id 0
************ 8-Debug T509.0 Acquired DS with status NO FEC lock, DS Freq 846750000, US Id 0
************ 8-Debug T509.0 Acquired DS with status NO FEC lock, DS Freq 846500000, US Id 0

************ 3-Critical H501.9 HFC: T1 Timer Expired
************ 8-Debug T509.0 Acquired DS with status NO FEC lock, DS Freq 841750000, US Id 0
************ 8-Debug T509.0 Acquired DS with status NO FEC lock, DS Freq 841500000, US Id 0
************ 8-Debug T509.0 Acquired DS with status NO FEC lock, DS Freq

THE ABOVE GOES ON FOR AGES ON THE LOG
 
more logs that seem to crop up quite often...

************ 7-Information H501.1 HFC: Shutting Upstream Down
************ 1-Emergency D520.0 DHCP Client unable to bind HFC interface.
************ 5-Warning D520.2 DHCP Attempt#10 BkOff:24s Tot DSC:10 OFF:1 REQ:1 ACK:0
************ 5-Warning D520.2 DHCP Attempt# 9 BkOff:26s Tot DSC:9 OFF:1 REQ:1 ACK:0
************ 5-Warning D520.2 DHCP Attempt# 8 BkOff:21s Tot DSC:8 OFF:1 REQ:1 ACK:0
************ 5-Warning D520.2 DHCP Attempt# 7 BkOff:20s Tot DSC:7 OFF:1 REQ:1 ACK:0
************ 5-Warning D520.2 DHCP Attempt# 6 BkOff: 7s Tot DSC:6 OFF:0 REQ:0 ACK:0
************ 5-Warning D520.2 DHCP Attempt# 5 BkOff:23s Tot DSC:5 OFF:0 REQ:0 ACK:0
************ 5-Warning D520.2 DHCP Attempt# 4 BkOff:19s Tot DSC:4 OFF:0 REQ:0 ACK:0
************ 5-Warning D520.2 DHCP Attempt# 3 BkOff:10s Tot DSC:3 OFF:0 REQ:0 ACK:0
************ 5-Warning D520.2 DHCP Attempt# 2 BkOff: 5s Tot DSC:2 OFF:0 REQ:0 ACK:0
************ 5-Warning D520.2 DHCP Attempt# 1 BkOff: 4s Tot DSC:1 OFF:0 REQ:0 ACK:0
************ 7-Information D0.0 DHCP CM Net Configuration download and Time of Day
************ 7-Information T500.0 Acquired Upstream .......... SUCCESS
************ 8-Debug T503.1 Acquire US with status OK, powerLevel 45, tempSid 6692
************ 8-Debug T505.0 Acquired Upstream with status OK
************ 7-Information T501.0 Acquired Downstream (331000000 Hz)........ SUCCESS
************ 8-Debug T509.0 Acquired DS with status OK, DS Freq 331000000, US Id 4
************ 7-Information I510.0 *** BOOTING *** SB4100-0.4.4.5-SCM01-NOSH-2.03
 
Are you running two modems off the samefeed?

Tried resetting all settings from the config page and giving it 10 minutes to sync?

Can you change the mac address for another one?

Is the coax securely in the modem?

Im not an expert but just thinkin of some logical steps?

--
Regards
 
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