I painted my skirting and doors with 'dulux non drip white gloss', about 15 months ago within a matter of months all the paint turned yellow or a cream type colour, anyway I phoned up Dulux customer services to complain today about the dud paint, and they have given me vouchers for 5L non drip gloss paint, 2 tins of 2.5l undercoat, and a 10L of diamond paint of my choice. DID ask the question on, if they were going to cover the cost of a decorator for a couple days, they said they can but I will have to send in recipts and proof of purchase. Can't be bothered with the hassle so took the vouchers, no proof of purchase
Only ball ache is finding time to repaint everything now
Apparantly alot of complaints have been made and has been covered in both the press and watchdog , it was all because of a new EU legislation on lowering co2 emissions, Dulux had to change thier ingredients to comply with the legislation not knowing the paint will turn yellow later on.
Anyway excellent customer services from Dulux. well done.
give it ago if you want free paint.
08444 817 817 ( I was waiting for around 10 mins but i did eventually get through)