Ok, heres copies of the 3 emails I have sent, so far not a reply to any of them,...there is no issue with spam filters/folders etc..i've checked..it's funny how I recieve all the emails that say the order has been placed succesfully and that you've taken payment !!
Obviously i've edited out my own email address and the Satronics order numbers...
I've tried all 3 email addresses from your website you have NOT replied to any of them....nor have I had any confirmation that my item has been dispatched..considering Special Delivery was selected as the delivery option and stock was "supposed" to have been in on 21/06 I would expect delivery on the 22nd or 23rd ar the latest...
Email 1: Friday 18th June Pre-Order
-DM800 Ferrari Sim - World Cup PRICE ONLY ?? STOCK ??
Friday, 18 June, 2010 16:22
From:
<*******@yahoo.co.uk>
Add sender to Contacts
To:
[email protected]
Hi,
Quick question on the DM 800 Ferarri SIM, special offer. It says awaiting stock 21/06 but there is currently 10 showing in stock ?
Is this item in stock or are you expecting stock on 21/06 ??
EMAIL 2: Monday 22nd June
Order #000xxx - Dreambox 800 HD - Dispatch date ??
Monday, 21 June, 2010 22:04
From:
"<
[email protected]>
Add sender to Contacts
To:
[email protected]
Hi Josh,
When is my order likely to be shipped, or do you even have stock of the item yet ? The website still says expecting stock 21/06.
I placed this order on the assumption it should be in stock and dispatched today, however I have not had any updates about stock or dispatch..
Email 3: Wednesday 25th June
Order Number #000xxx
Wednesday, 23 June, 2010 12:21
From:
<
[email protected]>
Add sender to Contacts
To:
[email protected]
Hi,
I still have no confirmation that my order has been shipped, stock due date and dispatch should have been Monday 21/06.
If you can not confirm stock or order dispatch by 5pm today, please cancel my order and provide a full refund.
I have not had any reply replies to my previous email sent on Monday night. If I do not recieve a reply to this email within 24 hours I will be contacting moneybookers and my credit company to start proceedings on recovering my funds.
Regards