Web radio faces its death knell

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Web radio faces its death knell


Small internet radio stations face being wiped out by a change in the way royalties are calculated. But stay tuned - the fight is far from over


Tim Westergren never thought he'd run a dotcom startup. He was a musician, sleeping in tour vans on the road and recording the occasional film score. When he did decide to start a business, he put six years of his life into it. This week, he is preparing to shut down his nascent UK operation and mulling the future of the US one, as legislators on both sides of the Atlantic threaten to kill his business.


Westergren founded Pandora, an online streaming music service based in California that lets people build personalised stations. A ruling by the US Copyright Royalty Board that technically came into force last Sunday at least tripled the royalties that Pandora and other internet radio companies pay. A day later, the UK Copyright Tribunal unveiled its own royalty charges that made his business in the UK untenable and left other large webcasters fuming.


Retrospective royalties


Outraged appeals from the net radio industry failed to overturn the US ruling, which applies retrospectively from January last year. As of this week, Westergren and others are in hock to royalty collector SoundExchange for unpaid record label royalties. Under the ruling, the royalty rate will rise each year until 2010. But Pandora could be gone long before that. "In the face of those rates, we can't carry on," says Westergren.


Music has two copyright holders. The publisher or composer holds the rights to the lyrics and the melody, while the record label or performer holds the rights to the sound recording. Radio stations have historically paid royalties for the musical work to the publishers but not for performance rights.


This was a sore point for the labels, which finally won the right to charge for performance rights over internet radio in 1998. The US government created a statutory licence under which webcasters would pay a set fee to the labels for performance rights. In 2002, the Small Webcasters Settlement Act created a haven of sorts for webcasters with revenues of less than $1.2m (£589m) - who make up the bulk of the US's 30,000 webcasters. This restricted royalties to 12% of their income - even though terrestrial broadcasters with substantially greater revenues pay no performance royalties at all.


Nevertheless, webcasters and the labels had reached an uneasy peace - until the royalty board's ruling this March. That swept away the revenue-based royalty scheme for small webcasters, forcing them to pay a per-song royalty like every-one else. Smaller webcasters could find their royalty payments multiplying by up to 12 times, says SaveNetRadio.org.


The board also approved a minimum charge of $500 per internet radio station, which would be disastrous for those webcasters who create personalised channels for each listener. Every time a user creates a channel in Pandora - and many users have more than one - Westergren would have to make another payment. "90% of the internet radio stations in the US will go out of business," warns David Van Dyke of analyst Bridge Ratings.


"Our goal is to continue to grow with internet radio," says John Simson of Sound Exchange, which set up four years ago by the Recording Industry Association of America (RIAA) to collect performance royalties. "We want to help our members to get value for the music being used."


But the labels benefit from internet radio's promotional role, protests Kurt Hanson of Accu-Radio, a small webcaster. "Net radio is one of the few good things the record industry has going for it," he says. "It's giving airplay is to thousands of artists that have never been able to get airplay before."


But something is bugging SoundExchange, and falling CD sales is probably it. CD sales fell 15% in the first half this year compared to the same time last year, according to Nielsen SoundScan, and that's an ongoing trend, says Van Dyke.


Falling CD sales are causing the labels to push for revenue from play services rather than product sales, suggests Bob Hamilton, who owns radio analyst New Radio Star. But he suspects that they were surprised when no one pushed back. "SoundExchange bought in a proposal so high and ridiculous believing they'd have to negotiate," he says. "I think they were shocked at what they got."


This might explain why SoundExchange offered three separate compromises to the industry in the weeks following the ruling. It extended the conditions of the Small Webcaster Settlement Act until 2010, in effect nixing the increased royalty payments for small webcasters. Second, it offered to cap the per-station radio fee at $2,500 per station. Last Thursday it increased that offer to a maximum of $50,000 in per-station payments per webcaster. That offer applies only if webcasters work to avoid listeners recording music streams, which hints at the use of digital rights management technology.


But now the webcasters want a better deal, and they're trying to renegotiate the Small Webcaster Settlement Act. "It says that if you make more than $1.2m, your royalty payments go through the roof and you risk bankruptcy," says Jake Ward of SaveNetRadio.org.


Simson protests that most webcasters are far below the $1.2m ceiling, and Ward admits that ad revenues are low. However, they are growing. Ad revenues for internet radio grew by two-thirds to $66m in the US this year and will reach $104m next year, says Bridge Ratings.


Meanwhile, representatives are trying to push the Internet Radio Equality Act through Congress. This would fix performance-based royalties at 7.5% per year, which is more in line with what satellite radio providers like XM and Sirius pay.


Limited options


If webcasters lose their battle, the options are limited. "We would move outside the US, probably," says Bill Goldsmith of small webcaster Radio Paradise. Another option is more ominous: Hanson believes that webcasters might cut direct deals with the labels. The labels would offer cheaper licences, he says, but those could come with a caveat: encroaching control of the stations' playlists.


New Radio Star's Hamilton says that many of the larger web stations have already cut deals with the labels, although because these deals are private there is no way of knowing what the terms are. In the UK, where performance licencing is more complex, direct deals are commonplace. UK-based Last.fm has signed deals with EMI, Warner and Sony BMG for access to their catalogues.


Internet radio didn't die on Sunday when the ruling came into effect. SoundExchange left the Small Webcaster's Settlement Act in place, so little will change for them as they thrash out the deal's terms. The 20 or so large webcasters are technically expected to comply from this week, but Simson has left the door open for an ongoing discussion with them. For the time being, companies like Pandora "aren't likely to be charged immediately", he says.


But the UK ruling, announced on Monday and effective from July 1, creates a new problem. In addition to a percentage of total revenue, for every track they play webcasters will have to pay a minimum charge which is nine times higher than the US royalty board's projected per-track rate for 2010.


The terms were originally agreed last September, in a royalty settlement between record companies and parties including mobile phone operators, music download companies and the MCPS-PRS Alliance, which collects music royalties for publishers. Three webcasters - AOL, Real Networks and Yahoo! - failed to settle.


Now, webcasters face a war with regulators on both sides of the Atlantic. Very large webcasters may be able to stomach the fees, but Pandora is preparing to shut its service in the UK - the only country served outside the US - as early as this week, says international managing director Paul Brown. The service, which had been offered informally while Pandora negotiated UK music licensing deals, was to formally launch by the end of the year, but it could never be profitable under the new rules, he says.


"We want to bring this good service to the UK, but it has to be on an economic base and if you're losing money for every hour then there's no business there," laments Brown. For Pandora UK at least, it turns out that Monday really was the day the music died.








Danny Bradbury
Thursday July 19, 2007
MediaGuardian.co.uk
© Guardian News and Media Limited 2007
 
Pandora will stop streaming to the UK as of January 15th, 2008.

I have been able to keep using the site in spite of this but just got this email this morning:

This is an email I hoped I would never have to send.


As you probably know, in July of 2007 we had to block usage of Pandora outside the U.S. because of the lack of a viable license structure for Internet radio streaming in other countries. It was a terrible day. We did however hold out some hope that a solution might exist for the UK, so we left it unblocked as we worked diligently with the rights organizations to negotiate an economically workable license fee. After over a year of trying, this has proved impossible. Both the PPL (which represents the record labels) and the MCPS/PRS Alliance (which represents music publishers) have demanded per track performance minima rates which are far too high to allow ad supported radio to operate and so, hugely disappointing and depressing to us as it is, we have to block the last territory outside of the US.

Based upon the IP address from which you recently visited Pandora, it appears that you are listening from the UK. If you are, in fact, listening from the US, please contact Pandora Support: [email protected].

It continues to astound me and the rest of the team here that the industry is not working more constructively to support the growth of services that introduce listeners to new music and that are totally supportive of paying fair royalties to the creators of music. I don't often say such things, but the course being charted by the labels and publishers and their representative organizations is nothing short of disastrous for artists whom they purport to represent - and by that I mean both well known and indie artists. The only consequence of failing to support companies like Pandora that are attempting to build a sustainable radio business for the future will be the continued explosion of piracy, the continued constriction of opportunities for working musicians, and a worsening drought of new music for fans. As a former working musician myself, I find it very troubling.

We have been told to sign these totally unworkable license rates or switch off, non-negotiable...so that is what we are doing. Streaming illegally is just not in our DNA, and we have to take the threats of legal action seriously. Lest you think this is solely an international problem, you should know that we are also fighting for our survival here in the US, in the face of a crushing increase in web radio royalty rates, which if left unchanged, would mean the end of Pandora.

We know what an epicenter of musical creativity and fan support the UK has always been, which makes the prospect of not being able to launch there and having to block our first listeners all the more upsetting for us.

We know there is a lot of support from listeners and artists in the UK for Pandora and remain hopeful that at some point we'll get beyond this. We're going to keep fighting for a fair and workable rate structure that will allow us to bring Pandora back to you. We'll be sure to let you know if Pandora becomes available in the UK. There may well come a day when we need to make a direct appeal for your support to move for governmental intervention as we have in the US. In the meantime, we have no choice but to turn off service to the UK.

Pandora will stop streaming to the UK as of January 15th, 2008.

Again, on behalf of all of us at Pandora, I'm very, very sorry.




-Tim Westergren
(Pandora founder)
 
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