DOOBIE
Inactive User
hi all as you might know last year my house caught fire and we have had to move in to rented accomodation our nationwide insurace is supposed to be 5* but we are having a nightmare since the fire we have had to
find book and pay for our own hotels which we recived payment for a week later
find our own flat to rent move in and which they paid another company to do but they looked on the internet and couldnt find anything we had to do move our last undamaged possesions in the car which now stinks of smoke
also we had to find our own builder get the quotes from 2 different ones forward them to our loss ajuster who appointes one of them
the rented property we found has had no rent paid to them since we moved in before crimbo which we then have to use our time and money to phone one company or another to let them know who said what
now they are expecting us to go through and price up every individual item on this "beyond economical repair" list which is 14 pages of double sided a4 wrote in Excell and to be honest im sick to the back teeth of it all i feel as me and the missus are doing the work our insurance should be doing
our insurance was sold to us as a 5* anything goes wrong you dont lift a finger to sort it but we have had to basically instigate everthing from calling an emergency builder to cover the burnt roof at the start to moving ourselves in and playing receptionist IS THIS NORMAL AS I HAVE NEVER HAD INSURANCE BEFORE AND I DONT SEE WHAT MY £30 A MONTH I PAY IS DOING ???
find book and pay for our own hotels which we recived payment for a week later
find our own flat to rent move in and which they paid another company to do but they looked on the internet and couldnt find anything we had to do move our last undamaged possesions in the car which now stinks of smoke
also we had to find our own builder get the quotes from 2 different ones forward them to our loss ajuster who appointes one of them
the rented property we found has had no rent paid to them since we moved in before crimbo which we then have to use our time and money to phone one company or another to let them know who said what
now they are expecting us to go through and price up every individual item on this "beyond economical repair" list which is 14 pages of double sided a4 wrote in Excell and to be honest im sick to the back teeth of it all i feel as me and the missus are doing the work our insurance should be doing
our insurance was sold to us as a 5* anything goes wrong you dont lift a finger to sort it but we have had to basically instigate everthing from calling an emergency builder to cover the burnt roof at the start to moving ourselves in and playing receptionist IS THIS NORMAL AS I HAVE NEVER HAD INSURANCE BEFORE AND I DONT SEE WHAT MY £30 A MONTH I PAY IS DOING ???
