your stb is blocked call the provider mag256

hello guys, i was wondering if i could use the video/audio out signals from the hdmi and the av slots at the same time on a mag 256? any help would be appreciated. thanking you guys in advance

Hi guys need help had to get a new mag256 as the last one was faulty was told this one was fully tested at the shop and working.i put in the url got the portal loading then i got the blue screen with the text your stb is blocked call the provider so called the provider he said all good on his...