@j1mgg
I have a pasted a few reply's from another forum of a user that could not connect using a null modem cable, may help you!
"you will need a null modem cable, connect it to your pc, start the software and choose the firmware file, as soon as you press next (for it to start looking for the box) turn the receiver on and it should sync and upload the firmware"
"Have tried to use this loader but when I goto load the firmware, it comes up with this error 'Set stb memory error'
On the settings page am using the following:
Com3 which is the right com port
Bits Rate 115200
Parity Even
& not ticking the Include Bootloader opition"
"keep the receiver switched off and turn it on immediately after pressing next, the firmware that is included has the bootloader also so you can tick this to include it."
I have also encountered a rebooting, looping issue with a few of the sly sports channels, as have many other people, someone on another forum has come up with this:-
"Has anyone noticed that some S*y Sports channels make the box reboot then get stuck in a rebooting loop if you try to change channel or access the menu?
Today is the first time I have really played with the box and it drove me nuts, you simply have to unplug your sat feed and you can access the menu and change channel. Very strange.
Here is a dump I took today (using NM_HDS2_CMT_1007120293.abs) with the offending channels removed, 7 groups of favourites but you will probably have to rename them from fav 1, fav 2 etc. For some reason it doesn't save that.
Favorites are:
Entertainment
Movies
HD Channels
Factual
Kids
Music
Sports
Not perfect but it's a start.
This is 28.2e Only."
I have attached the dump.