Hi, went to my girlfriends earlier as she's experiencing slow wifi speed using a Virgin Superhub 3, I have the exact same hub and I'm getting great speeds, so I wanted to test a few things, however I cannot connect to her wifi, my laptop can see her hub but when I click it and it asks for the security key I cannot enter it, tried copy paste, Ctrl C + Ctrl V but no text enters the box, rebooted the laptop, reset her hub, nothing, my android phone lets me add the security key so obviously a windows issue, what am I doing wrong?
TIA
TIA