langland
Elite Member
I wonder if any of you genii can help me to solve the following issue
HP Laptop displays the following on start up
Product information not valid
System Board (00A) Product Name
System Board (00A) Product Serial Number
System Board (00A) Product Number
System Board (00A) System Board CT Number
I have downloaded the HP Bios Utility and followed instructions found on YOUTUBE, but...................
After I have entered the numbers I get
SETTING changeStatus="fail" name "Enter Feature Byte" reason "Access denied" returnCode="6"
I get this for the Product Name, Product Serial Number, Product Number and System Board CT Number.
Can anyone help?
BTW I have very limited ability and apart from replacing blank information with correct information I do not know what I am doing.
HP Laptop displays the following on start up
Product information not valid
System Board (00A) Product Name
System Board (00A) Product Serial Number
System Board (00A) Product Number
System Board (00A) System Board CT Number
I have downloaded the HP Bios Utility and followed instructions found on YOUTUBE, but...................
After I have entered the numbers I get
SETTING changeStatus="fail" name "Enter Feature Byte" reason "Access denied" returnCode="6"
I get this for the Product Name, Product Serial Number, Product Number and System Board CT Number.
Can anyone help?
BTW I have very limited ability and apart from replacing blank information with correct information I do not know what I am doing.