Rs2k_Rider
DW's Resident Medic
Hi all,
This is kinda a rant but asking for advise as well, I know there are a few legal bods on here.
Right, applied for phone service in brother-in-laws name,... he lives here now.
This is with BT, Got a phone call today... in short they want £250 deposit... because there is a debt at his previous address.... where his mum lives, he lived with her... phone is in her name.
Now, I asked them... If there was no debt at the previous address... would you demand this deposit... there answer was no..
So the way I see it, they are penalizing him.. because his mum owes them money...! The debt is in no way his, nor is it in his name.
Is there a consumer law or something they are breaking here ? Surely there has to be.
The way I see it is, They are charging him this deposit solely based on his mum owing them money.... so are being unfair and discriminative towards him.
I really want to have them by the b0ll0cks over this, and will summons them if needs be. But need to know the legal standing.
I know they can ask for a deposit, and don't have to provide service at all... yet surely they can not do this based on someone else owing them money..!
Cheers for any advise.
This is kinda a rant but asking for advise as well, I know there are a few legal bods on here.
Right, applied for phone service in brother-in-laws name,... he lives here now.
This is with BT, Got a phone call today... in short they want £250 deposit... because there is a debt at his previous address.... where his mum lives, he lived with her... phone is in her name.
Now, I asked them... If there was no debt at the previous address... would you demand this deposit... there answer was no..
So the way I see it, they are penalizing him.. because his mum owes them money...! The debt is in no way his, nor is it in his name.
Is there a consumer law or something they are breaking here ? Surely there has to be.
The way I see it is, They are charging him this deposit solely based on his mum owing them money.... so are being unfair and discriminative towards him.
I really want to have them by the b0ll0cks over this, and will summons them if needs be. But need to know the legal standing.
I know they can ask for a deposit, and don't have to provide service at all... yet surely they can not do this based on someone else owing them money..!
Cheers for any advise.