Hello everyone
I have only just found this site/forum and have to confess that I am a complete novice with this, so please bear with me.
We have a ZGemma Star S2 box, powered by Hades OpenVix. We've had a number of intermittent problems with it.
At the moment, the problems we have are:
The sound doesn't work on any of the HD and Movie Channels.
The channel listing has many that are 'empty' for the actual programmes on the schedule. You can't seen anything until you click the 'empty - blue' box.
We've had some help from the guy who installed it, but he's really difficult to get hold of.
So far we have tried the following ...
1. We've carried out a 'hard standby'
2. We've switched off the wireless router and unplugged it for 10 minutes.
3. We have now attempted a 'Restart GUI', but the screen has been 'stuck' now showing 'HADES Powered by OpenVix' for about 45 minutes.
From here, I'm not sure what else to do and don't know if we will mess up the software on the box, by switching off again at this point.
Any, step by step, advice for a novice would be greatly appreciated. When this was working, it was brilliant.
Many thanks and please excuse the length of the post.
I had hoped to provide the information for what was installed, but can't access that whilst we have the screen stuck the way it is.
Thanks.
Your going to need to reflash it if it wont boot
Follow this guide