Welcome to the new Zgemma Satellite Forum

Hello everyone

I have only just found this site/forum and have to confess that I am a complete novice with this, so please bear with me.

We have a ZGemma Star S2 box, powered by Hades OpenVix. We've had a number of intermittent problems with it.

At the moment, the problems we have are:

The sound doesn't work on any of the HD and Movie Channels.
The channel listing has many that are 'empty' for the actual programmes on the schedule. You can't seen anything until you click the 'empty - blue' box.

We've had some help from the guy who installed it, but he's really difficult to get hold of.

So far we have tried the following ...

1. We've carried out a 'hard standby'
2. We've switched off the wireless router and unplugged it for 10 minutes.

3. We have now attempted a 'Restart GUI', but the screen has been 'stuck' now showing 'HADES Powered by OpenVix' for about 45 minutes.

From here, I'm not sure what else to do and don't know if we will mess up the software on the box, by switching off again at this point.

Any, step by step, advice for a novice would be greatly appreciated. When this was working, it was brilliant.

Many thanks and please excuse the length of the post.

I had hoped to provide the information for what was installed, but can't access that whilst we have the screen stuck the way it is.

Thanks.

Your going to need to reflash it if it wont boot

Follow this guide
 

Attachments

  • ZGEMMA_STAR_series(H1&2S&H2&S)_upgrade_steps.pdf
    167.3 KB · Views: 5
Do you have a copy of the special details needed for the cam file?
 
Thanks very much for getting back to me so quickly.

I've just tried using the link for the image above, but came it came up with the following message ...

"KoalaBlue, you do not have permission to access this page. This could be due to one of several reasons:
  1. Your user account may not have sufficient privileges to access this page. Are you trying to edit someone else's post, access administrative features or some other privileged system?
  2. If you are trying to post, the administrator may have disabled your account, or it may be awaiting activation.
  3. Digital World has a 5 post minimum before you can download, If you really can't wait we offer a fantastic subscription service that will allow you to download as much as you want WHEN YOU WANT!
    CLICK HERE FOR MORE INFORMATION
I have only just joined that forum as well, so don't know if that makes a difference.

Thanks again.

- - - Updated - - -

Hi IanB

I'm not sure to be honest with you. When we purchased the box and had it installed, it came with an A4 FAQs sheet, and we've gone through that, with the reset options so far.

I imagine that we are going to need to do something that is going to stretch my very novice skills considerably. I do hope I'm not being a pain already. Once we can get it switched on again, I can pull off the information that's probably going to be helpful.

Thanks for your reply.
 
Thanks very much for getting back to me so quickly.

I've just tried using the link for the image above, but came it came up with the following message ...

"KoalaBlue, you do not have permission to access this page. This could be due to one of several reasons:
  1. Your user account may not have sufficient privileges to access this page. Are you trying to edit someone else's post, access administrative features or some other privileged system?
  2. If you are trying to post, the administrator may have disabled your account, or it may be awaiting activation.
  3. Digital World has a 5 post minimum before you can download, If you really can't wait we offer a fantastic subscription service that will allow you to download as much as you want WHEN YOU WANT!
    CLICK HERE FOR MORE INFORMATION
I have only just joined that forum as well, so don't know if that makes a difference.

Thanks again.

- - - Updated - - -

Hi IanB

I'm not sure to be honest with you. When we purchased the box and had it installed, it came with an A4 FAQs sheet, and we've gone through that, with the reset options so far.

I imagine that we are going to need to do something that is going to stretch my very novice skills considerably. I do hope I'm not being a pain already. Once we can get it switched on again, I can pull off the information that's probably going to be helpful.

Thanks for your reply.

Your box wont be it will need to be reflashed im afraid.

ZGEMMA H1/2S /H2/S Update Steps

1,Download ZGEMMA H1/2S /H2/S software
2, Unzip it and copy the Zgemma folder to the USB Drive
3, Plug the USB to the back panel USB port.
4, Power on,
5, Press the Power Key on the front panel after you see “USB”on the
display.Then the display shows “Flash” 6, Wait Until the decoder restart Automatically.
7, no need power off, just take off the USB when the receiver is working.
PLS NOTE THAT:THE DECODER ONLY
 
Hi Ferret

Thank you. Where is the best place to go for the Gemma H1/2S/H2/S software download?

Then I'll go through the instructions you've given me.

Much appreciated.
 
a mate of mine bought a ZGEMMA STAR 2S it came with all the sly uk hd channels working
for a year then £35 for the next year
i have a vu duo 2 but cannot get sly hd only sd
can the duo get the hd channels or would i have to get the zgemma for these
is the zgemma using c/s to clear these channels ?
 
a mate of mine bought a ZGEMMA STAR 2S it came with all the sly uk hd channels working
for a year then £35 for the next year
i have a vu duo 2 but cannot get sly hd only sd
can the duo get the hd channels or would i have to get the zgemma for these
is the zgemma using c/s to clear these channels ?

No one can get Sly HD via CS it been gone over a year. Only FTA air BTSport and Setanta but not actual SLY.
 
i have seen sly uk hd working today ,epg said sly sports hd then when selected cleared
would this have been iptv or kodi ?
it certainly was very good quality
 
Might be cable vm has hd

Sent from my SM-G900F using Tapatalk
 
just recived my my zegemma 2s ,but it is compleatly a different setup from my mates.Want to set mine to look like his?how do i install openvix hades and where do i download the zip file?
 
Last edited by a moderator:
I have already installed latest image and its working great. I'm struggling to install the gift.
 
Can you stream movies to h2h using dream plex just like the 800se?
 
I'm having to restart my
Zgemma H.2S

each day and have to start with standby twice.

Does anyone else have this problem?

I'm a newby so trying to post to build up profile and need help.
 
I hope this helps. Can you tell me from this if I have the correct settings?

My box info is:

Box
Brand:Zgemma
Model:H.2S
Chipset:bcm7362
Frontprocessor Version:None
Total Memory:313224 kB
Free Memory:195264 kB
Box Uptime:2:27
Software
System OE:OE-Alliance 3.2
Distro:openatv
Firmware version:5.1.0
Driver date:20160121
Kernel version:4.0.1
Gui version:2016-01-28
Tuners
Tuner A:BCM7346 (internal) (DVB-S2)
Tuner B:AVL6211 (DVB-S2)
Hard disk model: SD32G
Capacity:29.0 GB ("31 GB")
Free:-1 MB
Hard disk model: Samsung(G2 Portable)
Capacity:465.8 GB ("500 GB")
Free:-1 MB
Network Interface: eth0
DHCP:True
IP address:removed
Subnet mask:255.255.255.0
Gateway:192.168.0.1
MAC address:removed
IPv6 address(es):none/IPv4-only network

- - - Updated - - -

No I can't stream. (I assume to pc). Although I could previously, before this issue.
 
Hey. Have my Zgemma stuck in boot. Tried good brand usbs around 6. They have flashed other booxes but this box i just cant flash. Using clean images with low level format then full format. No joy. Could anyone recommend a usb that has worked for them please before i go buying more. Cheers
 
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