The problem with a lot of you guys with the banned but untouched console, is unless you bought it brand spanking new which in all cases would be slim model then you could be in for a bit of a troubled time. Reason being is that consoles are gut swapped and returned a lot, and also the warrenty stickers can be removed then replaced and look as if its not touches etc etc. It really depends on where you got it from I would go back to the retailer and state the console is faulty if its a brand new one under a year old.