VPN Nord VPN issue

The other day whilst idly browsing, I came across a site urging VPN users to do a DNS leak test.

I use Nord VPN and went to dnsleaktest.com (for want of a better suggestion). Upon performing the DNS leak test, it appeared that the IP address I was displaying, was not that being shown by the Nord application. In effect although I had the greenlight from Nord and supposedly using one of their servers, when I checked with opther IP look up sites, it appeared the Nord VPN client was doing nothing at all.

I was using a UK server at the time, and switched to a Russian one. When i repeated the test, the IP address detected was the same as the one displayed by Nord, thus issue had been resolved. I used the what is my IP and other sites and they all confirmed the Nord Russian IP address.

Having e-mailed Nord I got the usual run around and ended up being instructed to re-install. Aftger this the issue seemed to have resolved, but, had I not idly checked, I'd have never known the VPN client wasn't actually working correctly.

Firstly, anyone any idea how this could happen, and secondly, I guess I would urge people to regularly test their connection.

just cause it is not hidding your IP doesnt mean it is not tunneling your data, which is the main purpose of VPN

I've set mine up via the router but I have put Nords DNS settings in manually on my router and also set my DHCP scope to dish the Nord DNS servers out as well.

most likely your routing table wasn't correct so all traffic went thru your normal gateway rather than the VPN tunnel.