HIa all....i have a ntl:200 on 3mb....for which i pay ntl every month....ive been waiting patiently over the last few days to get my 10mb but still config page says
Operation Configuration
Network Access : Allowed
Maximum Downstream Data Rate : 3072000
Maximum Upstream Data Rate : 300000
Maximum Upstream Channel Burst : 1600
Modem Capability : Concatenation Enabled, Fragmentation Disabled, PHS Disabled
Maximum Number of CPEs : 1
ive restarted my cable modem numeroues times but still the same
ive rung up ntl and they keep telling me to go to
http://www.ntlworld.com/upgrade <http://www.ntlworld.com/upgrade>
and go thru the upgrade steps but that website i have been trying for the last 3 days and it's been down
ive spoken to two people this morning over the phone and both said that is the only way to get upgraded to 10mb.....and that the website is temporarily down at the moment
im getting kinda Piss*d off ....can anyone tell me or advise me wat to do in order to the 10mb coz i thort that existing 3mb customers were meant to be the first ones to move over to 10mb.....
cheers
maddy
im in the manchester area
Operation Configuration
Network Access : Allowed
Maximum Downstream Data Rate : 3072000
Maximum Upstream Data Rate : 300000
Maximum Upstream Channel Burst : 1600
Modem Capability : Concatenation Enabled, Fragmentation Disabled, PHS Disabled
Maximum Number of CPEs : 1
ive restarted my cable modem numeroues times but still the same
ive rung up ntl and they keep telling me to go to
http://www.ntlworld.com/upgrade <http://www.ntlworld.com/upgrade>
and go thru the upgrade steps but that website i have been trying for the last 3 days and it's been down
ive spoken to two people this morning over the phone and both said that is the only way to get upgraded to 10mb.....and that the website is temporarily down at the moment
im getting kinda Piss*d off ....can anyone tell me or advise me wat to do in order to the 10mb coz i thort that existing 3mb customers were meant to be the first ones to move over to 10mb.....
cheers
maddy
im in the manchester area