T911 Problems

ray_uk

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Hi group
Please can you help a nebie out.
I have just recieved my new t11 looper.,I have read all the tutorials on unlocking cards,but get this error trying to flash it
First I set the jumper 1 to 5 on and 6 off. I put the switch to left.
Ok now I run the XpAmel program and get these errors
Hex files loaded
Initializing
Initialized
Sincing
Failed: Could not find active Atmel
Completete
And
Failure unable to locate all of the hex files for D11.hex. There needs to be a '.exe program.hex for each flash
The file are all in a folder (d.11.exe.hex d11.program.hex
Please help me where I may be going wrong.
Thanks for all the help I had in the past
Ray
 
t911

switches 1 and 5 should be in the on position for flashing the amtel,swithes 2,3,4 and 6 in the off position,the switch next to the bank of switches should be pushed away from the bank when flashing the atmel...
 
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