spooler problem help

[bill-5]

I’m trying fix a spooler prob for someone, they can’t install a printer cos the spooler is not responding, I have tried turning it on via control panel but only getting the error below, would downloading a spooler fix solve this prob?

“ Could not start the spooler service on local computer
Error 1068 the dependency service or group failed to start ”

 

[v14]

you need to have the Remote Procedure Call service running b4 you can start spooler

 

[bill-5]

Thanks for the reply v13, can you talk me through it, I’m not much better at this stuff than the person I’m trying to help. bill

 

[v14]

go to control panel> adminstrative tools> services click on Remote Procedure Call (RPC) and set it to automatic then start it then restart print spooler

 

[bill-5]

thanks v13, i'll give it a go. bill:Cheers:

 

[bill-5]

RPC startup type was set on automatic, box shaded couldn’t alter it there is a password on the next page “logon” any ideas?

 

[v14]

try logging in as administrator in safe mode

 

[Trancemaster]

If the RPC isn't running you won't be getting very far at all, indicating a much more serious problem!

 

[bill-5]

trancemaster

Thanks for the input trancemaster, would using a recovery disc sort out this prob?:Cheers:

 

[Trancemaster]

I'm not sure tbh. Services are one of those things that can be a PIA one minute, then work fine the next.

As a test, remove all existing printers and print drivers under Settings --> Printers --> (Right click) Print Server properties. Then set the spooler service to disable, then reboot. After a reboot, set the spooler as manual, then attempt to re-start it. Let me know if it still causes problems.

 

[bill-5]

Thanks for the input trancemaster, the person I’m helping showed up with a recovery disk, I put it back to the factory settings all probs solved, recovery disks should be labelled idiot proof problem solvers. Thanks. Bill :drink: :Cheers:

 

[v14]

services are a right headache sometimes, but best thing to do if you cant get a service to run is enable all services in taskmanager reboot and hope for the best.
then you can spend a few happy hours disabling the shit that you dont need

heres a handy page that tells you whats needed and whats not
http://majorgeeks.com/page.php?id=12

but glad you got it sorted anyway

 

[Trancemaster]

services are a right headache sometimes, but best thing to do if you cant get a service to run is enable all services in taskmanager reboot and hope for the best.
then you can spend a few happy hours disabling the shit that you dont need

heres a handy page that tells you whats needed and whats not
http://majorgeeks.com/page.php?id=12

but glad you got it sorted anyway

I wouldn't recommend anyone to enable ALL services for any reason. some of those services are disabled for a very good reason.