Got a sofa a couple of years ago and took out insurance with it. We have recently made a claim but they are pissing about something cronick.
To start they they said it was sold to me with my fisrt initial as M instead of N so I need to send proof that my firts initail is infact N so I sent them a phone bill. Since then I have heard nothing despite two emails asking wether they recieved the phone bill.
What I want to know is as this was sold to me with the wrong initial and as they are messing me about can I claim my money back as this was mis-sold to me in the irst place??
Any advice guys?
Nath
To start they they said it was sold to me with my fisrt initial as M instead of N so I need to send proof that my firts initail is infact N so I sent them a phone bill. Since then I have heard nothing despite two emails asking wether they recieved the phone bill.
What I want to know is as this was sold to me with the wrong initial and as they are messing me about can I claim my money back as this was mis-sold to me in the irst place??
Any advice guys?
Nath