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Sky protection plan

vipermo

Member ++
Joined
Dec 7, 2006
Messages
429
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10
#1
hello all my sky + Sky protection plan is up again is there any one cheaper than £99 per year that sky charge .
thanks
 

SkinbacK

Inactive User
Joined
Mar 25, 2005
Messages
1,162
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3
#2
hello all my sky + Sky protection plan is up again is there any one cheaper than £99 per year that sky charge .
thanks
Why do you need to spend £99 per year for sky to fix there own faults, just save your money.
 

audiobookman

VIP Member
VIP Member
Joined
Feb 20, 2006
Messages
962
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#3
I second that, all you need to do is when it fails threaten to walk and they will fix it for free. Worst case disconnect then reconnect, but their equipment is inferiour and not worth paying £99 per year for the pleasure as well as their rip of subs.

They replaced our plus box 3 times out of warrenty before i realised how much they are ripping me off and walked
 

wino

Inactive User
Joined
Jun 30, 2005
Messages
465
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14
#4
why pay 99 pounds a year at the worst sky will replace everything box,cable,dish for 65 pounds on a service call and if u argue it they will halve it or even do it for free espesially if u are on the full package
 

digidude

VIP Member
VIP Member
Joined
Aug 8, 2001
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#6
it also depends on the operator you get through to, as soon as your connected ask to speak to someone from second tier support, they have more authority to bin charges etc. i know of a guy who lives a few miles from me, been with then since pre-digital sky days, always on full package, they charged him a £75 call out paid by card over the phone, which he paid without questioning at all as hes old and didnt know he could argue with it, then as it was contracted out by sky when it was found his reciever needed replacing he was charged another £110 plus VAT for a refurbished box with only 90 days warranty on it
 

mark370

Inactive User
Joined
Sep 17, 2006
Messages
311
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6
#7
it also depends on the operator you get through to, as soon as your connected ask to speak to someone from second tier support, they have more authority to bin charges etc. i know of a guy who lives a few miles from me, been with then since pre-digital sky days, always on full package, they charged him a £75 call out paid by card over the phone, which he paid without questioning at all as hes old and didnt know he could argue with it, then as it was contracted out by sky when it was found his reciever needed replacing he was charged another £110 plus VAT for a refurbished box with only 90 days warranty on it

that is just a dam blatent rip off with all the $s they must have of had out ove him over the years then they charge him that.

gets you a bit mad dont it.
 

krazylegz

DW Member +
Joined
Oct 9, 2005
Messages
5,514
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14
#8
that is just a dam blatent rip off with all the $s they must have of had out ove him over the years then they charge him that.

gets you a bit mad dont it.
sly are nothing but robbing feckers everyone with sly shaft them and tell sly to shove it up their ar**s.

i really hope branson wins this row with them as it's about time somebody broke their monoploly
 
Joined
Aug 17, 2007
Messages
1
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0
#10
it also depends on the operator you get through to, as soon as your connected ask to speak to someone from second tier support, they have more authority to bin charges etc. i know of a guy who lives a few miles from me, been with then since pre-digital sky days, always on full package, they charged him a £75 call out paid by card over the phone, which he paid without questioning at all as hes old and didnt know he could argue with it, then as it was contracted out by sky when it was found his reciever needed replacing he was charged another £110 plus VAT for a refurbished box with only 90 days warranty on it
The standard fee from sky for a service call is £65 which includes any equipment needed (box, dish lnb etc)

if your friend was charged extra for the box then he was conned and needs to get in touch with sky cs.
 
Joined
May 5, 2007
Messages
202
Likes
7
#11
My box failed after about 6 years use, told them to cancel my account and they sent 2 guys round with a replacement box free!

Just ring them, tell them to cancel and you will be put through to the "Retention" department.