bert1
Member ++
An elderly relative of mine handed me a letter they received from sky today and asked if i knew anyyhing about it.... I was astounded by .....
- how misleading and untrue its opening sentence is and how despicable it is to try and frighten the elderly
into taken out a subscription.....it seems there is no level this company is prepared to stoop to in order to bring more revenue....
First of all- the letter head advertises a sky+ pvr for only £49 but we all know these are as good as useless unless you keep paying a monthly sub ...£16 a mnth cheapest....
It then advises that digital switchover is coming to our region soon. NOT TRUE or more correctly very economical with the truth. I have a wriiten response from digital UK who advised that the transmitter that serves us will not be upgraded to digital before May2010 AT THE EARLIEST......hardly any rational person;s definition of the word soon......
so what we have here is an 87 year old pensioner- frightened into thinking that unless they pay £49 plus £16 a month they will not be able to use their tv set.....
THIS IS OUTRAGEOUS- they didnt even offer the Freesat from Sky....which may have been more appropriate and less stomach churning than this.......I also notice that the BBC are forced to mention alternative platforms when they make a promotion- this should work the other way too. People will then have all relevant facts in front of them and they can make an informed choice rather than one in fear or panic.
These letters should be forwarded with a complaint to their local MP......
If any one from the BBC/ ITV proper Freesat is reading this- you need to get some literature out in these areas and soon......
Im also curious as to how the personal details are obtained-theyve never dealt with them or had any service from them ?
Full letter attached:
- how misleading and untrue its opening sentence is and how despicable it is to try and frighten the elderly
into taken out a subscription.....it seems there is no level this company is prepared to stoop to in order to bring more revenue....
First of all- the letter head advertises a sky+ pvr for only £49 but we all know these are as good as useless unless you keep paying a monthly sub ...£16 a mnth cheapest....
It then advises that digital switchover is coming to our region soon. NOT TRUE or more correctly very economical with the truth. I have a wriiten response from digital UK who advised that the transmitter that serves us will not be upgraded to digital before May2010 AT THE EARLIEST......hardly any rational person;s definition of the word soon......
so what we have here is an 87 year old pensioner- frightened into thinking that unless they pay £49 plus £16 a month they will not be able to use their tv set.....
THIS IS OUTRAGEOUS- they didnt even offer the Freesat from Sky....which may have been more appropriate and less stomach churning than this.......I also notice that the BBC are forced to mention alternative platforms when they make a promotion- this should work the other way too. People will then have all relevant facts in front of them and they can make an informed choice rather than one in fear or panic.
These letters should be forwarded with a complaint to their local MP......
If any one from the BBC/ ITV proper Freesat is reading this- you need to get some literature out in these areas and soon......
Im also curious as to how the personal details are obtained-theyve never dealt with them or had any service from them ?
Full letter attached: