A mate of mine somehow deleted over 1000 photos from his ex wife's iPhone 7. One of his kids' iPad was running slow so he deleted the pics from there and it must have synced, I guess, and deleted them from all their devices. She ain't happy
I logged into her iCloud account but the photos weren't there. I quizzed my mate and he said he tried to restore from iCloud but only found 4 photos. He used the option to backup before restoring but I can't get it through to him that he actually overwrote the backed up photos.
His wife only uses the cloud but used iTunes when she moved from her old iPhone to this one. She did this on a laptop which is now broken so I will have to repair it to get access to her backup. I read somewhere that for security reasons the software to extract from a backup will only work on a pc with the owners login.
The next hurdle is that her backup is probably encrypted and if so hopefully she can remember the password.
Hopefully after the above I should be able to see her photos, in which case I will have to register the software to recover them. Has any member been down this route before and have any recommendations? Especially as to which software you used, the prices I have seen thus far are ranging from £19-$60.
Any other tips are welcome also
I logged into her iCloud account but the photos weren't there. I quizzed my mate and he said he tried to restore from iCloud but only found 4 photos. He used the option to backup before restoring but I can't get it through to him that he actually overwrote the backed up photos.
His wife only uses the cloud but used iTunes when she moved from her old iPhone to this one. She did this on a laptop which is now broken so I will have to repair it to get access to her backup. I read somewhere that for security reasons the software to extract from a backup will only work on a pc with the owners login.
The next hurdle is that her backup is probably encrypted and if so hopefully she can remember the password.
Hopefully after the above I should be able to see her photos, in which case I will have to register the software to recover them. Has any member been down this route before and have any recommendations? Especially as to which software you used, the prices I have seen thus far are ranging from £19-$60.
Any other tips are welcome also