I am doing what l have always done. Switch on my PC go to control panel - networking here it shows things connected to my PC click on Duo 2. That shows configuration and hard drive, click on configuration, click on etc, drag file into that folder.This is what l can't understand Ferret, l checked everything myself, made sur the file was named CCcam.cfg, checked the line, which looked ok as far as l could tell. But just to be sure l asked my provider to send the line as a config file. And l checked that myself but still not showing in the cam! l mean absolutely nothing. Is there any way you could take a look, if l were to send details securely, direct to you. You might see something that l am missing. I don't know if that is possible.