paypal witheld payment.

justintime

Inactive User
Joined
Feb 22, 2007
Messages
604
Reaction score
3
dont know if this has been asked before, but if paypal withold the payment on a phone, can the vendor claim the money back even if the phone is in the process of being sent ?
this hasn't happenned, but my son has just asked me & he is worried in case this could happen.
 

Smok3y666

Inactive User
Joined
May 24, 2007
Messages
1,161
Reaction score
15
The money will be released when the buyer leaves positive feedback or after so many days of the buyer not putting in a claim. I've had it done to me a few times when I had a low feedback score. I contacted the buyer and told them situation and asked if they wouldn't mind leaving feedback so the funds could clear but that is purely down to the buyer. Make sure you send the item Special Delivery to cover for "lost in the post" or "never recieved".
 

little_pob

VIP Member
VIP Member
Joined
Dec 10, 2004
Messages
8,769
Reaction score
2,477
Location
mmm....padded walls....so soft...
AFAIK for a refund before dispatch the buyer would have to contact the seller - e.g. buyer bid in error. Paypal are unlikely to refund if the item is showing as not yet dispatched. Except in fraudulent use, most card issuers refuse to clawback money for a paypal purchases these days.

When selling mobiles on ebay, keep a record of the IMEI number and serial number. Feel free to tell the buyer you have done this, though say you've done it should the 'phone go missing in transit.
 

ManofScience

VIP Member
VIP Member
Joined
Jun 4, 2007
Messages
4,045
Reaction score
525
keep a record of the IMEI number and serial number. Feel free to tell the buyer you have done this, though say you've done it should the 'phone go missing in transit.

DEFINITELY do what pob says here. Say you've taken photos of the condition and accessories and make sure it's tracked/signed for/special delivery. Most important is the IEMI number as you can ban the phone. Tell this to the buyer as it acts like a warning/threat not to rip you off.
 

BIG-HOL

VIP Member
VIP Member
Joined
Aug 8, 2009
Messages
6,590
Reaction score
759
good sound advice there as always on dw, not alot more you can do from whats already been said!
 

justintime

Inactive User
Joined
Feb 22, 2007
Messages
604
Reaction score
3
ok thanks everyone, i'll send it sd tomorrow.
 
TEST
Top