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Password

Discussion in 'Bugs and Suggestions' started by Burgess85, Nov 23, 2014.

  1. Burgess85

    Burgess85 Member

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    Still cannot change my password.
     
  2. snp-g

    snp-g VIP Member VIP Member

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    Go to "general settings" then click on, "edit e-mail and password", then proceed from there.
     
  3. Burgess85

    Burgess85 Member

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    I know but doesnt give me the option of entering old password then gives me an error says
    [h=2]Message[/h] The password you have entered does not match your current one. Please press the back button, enter the correct details and try again. Don't forget that the password is case sensitive. Forgotten your password? Click here!
     
  4. Rat

    Rat VIP Member VIP Member

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    try now @Lee Burgess
     
    Last edited by a moderator: Jun 28, 2017
  5. Burgess85

    Burgess85 Member

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    still the same :(
     
  6. Rat

    Rat VIP Member VIP Member

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    Im not 100% sure what the criteria is for this mate tbh will have to have a search about
     
  7. Burgess85

    Burgess85 Member

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    The problem is I dont have a box to enter my existing password.
     
  8. Rat

    Rat VIP Member VIP Member

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    OK mate
    removed attachment as it has your email in it ;)
     
  9. Burgess85

    Burgess85 Member

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    Can this please be sorted?
     
  10. Mick

    Mick Administrator Staff Member Administrator Premium Member

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    Try now Lee

    Regards
    Mick
     
  11. Burgess85

    Burgess85 Member

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    The password you have entered does not match your current one. Please press the back button, enter the correct details and try again. Don't forget that the password is case sensitive. Forgotten your password? Click here!

    also still no current password box

    Untitled.png
     
  12. trevortron

    trevortron VIP Member VIP Member

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    A work-around might be to temporarily change to 'Original Blue' skin @Burgess85
     
    Last edited by a moderator: Jun 28, 2017
  13. Burgess85

    Burgess85 Member

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    changed skin and still missing.
     
  14. trevortron

    trevortron VIP Member VIP Member

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    Different browser perhaps?
     
  15. Burgess85

    Burgess85 Member

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    tried with firefox chrome and IE lol
     
  16. Mick

    Mick Administrator Staff Member Administrator Premium Member

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    I will have to have a look later, there is no reason why it should be like this lol.

    Mick
     
  17. Abu Baniaz

    Abu Baniaz VIP Member VIP Member

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    @Mick
    I still have my issue with my password. As a result I cannot log on using tapatalk. Same password is fine using desktop. I can't even change it as entering current password returns incorrect password. I've noticed it seems I have two profiles when I go to change password. Perhap's caused by change of name. I'd be grateful if my issue could be looked at when you get a chance.

    Thanks in advance.
     
    Last edited by a moderator: Jun 28, 2017
  18. Abu Baniaz

    Abu Baniaz VIP Member VIP Member

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    @Mick
    When you get a chance, picture to show what comes up when changing password.
     

    Attached Files:

    Last edited by a moderator: Jun 28, 2017
  19. Burgess85

    Burgess85 Member

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    Any update please?
     
  20. Abu Baniaz

    Abu Baniaz VIP Member VIP Member

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    Last edited by a moderator: Jun 28, 2017

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