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No sound on HD channels (Zgemma)

Discussion in 'Other Cable Receivers' started by silverdale, Feb 12, 2017.

  1. silverdale

    silverdale VIP Member VIP Member

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    2 relatives have Zgemma boxes and there's no sound on the HD channels cable.
    One box is the older H1 the other is the H2.
    It was working fine up till recently and they didn't go off at the same time. I do know the sound on another relatives box elsewhere is working fine.
    Is there something in the settings that needs altering ? (openATV). I have told them swap HDMI cable and try another socket but it's the same
     
  2. Ferret

    Ferret Administrator Staff Member Administrator

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    Check the audio setting switching to a from the ac3 audio option till you have sound.
     
  3. silverdale

    silverdale VIP Member VIP Member

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    I don't like answering my own questions but a friend just skyped me the answer:-

    "Try this:-
    Menu
    Setup
    System
    Avsettings
    Change downmix"
    It worked for one of them the other with the older H1 ain't tried it yet
     

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