Netgear products may be popular but if u ever need their telephone support, forget it.
an 0870 number, someone from India, and at least 45 minute call.
Then if it's still not resolved, u have to call the same number again but ask for a level 2 engineer and he or she goes through the whole procedure again.
the whole thing is a farce
I ain't gonna buy a netgear product again
i bought my product from ebay and was usnsure if the product was faulty or not before i returned it thus resorted to the telephone support.
i have now contacted the seller and he very professionaly sorted everything out.
an 0870 number, someone from India, and at least 45 minute call.
Then if it's still not resolved, u have to call the same number again but ask for a level 2 engineer and he or she goes through the whole procedure again.
the whole thing is a farce
I ain't gonna buy a netgear product again
i bought my product from ebay and was usnsure if the product was faulty or not before i returned it thus resorted to the telephone support.
i have now contacted the seller and he very professionaly sorted everything out.