Little problem with firefox

[danez]

Hi guys hopefully one of you clever peeps will be able to get me sorted. When i go to "My o2" and try to login i put my correct user and password but it keeps returning to login page. Ok i hear you say it must be something to do with o2 site, well that would not be correct because i can get in ok using internet explorer.
Luckily i still have I.E on my pc but rarely ever use it.
Thats it guys, thanks in advance.

 

[Zooropa]

Just tried on my account and it worked fine with firefox m8

 

[danez]

Thanks for looking matey but i know the site is ok just dont know whats happened to my firefox as it was ok earlier on, i have run three lots of spyware detectors, but nothing, can i save my bookmarks and uninstall firefox, or should i try to reinstall over the top, in the hope it will sort things out.
Thanks

 

[reddwarf]

Why don't you try cleaning the cache and then shutting down the pc and restarting. I think I had a similar problem once...I could be wrong though

 

[danez]

Same this morning, i can login fine with I.E but not with firefox, i have indeed tried clearing the cache and have even uninstalled firefox and reinstalled it now, but same thing is happening.

 

[reddwarf]

You might have to do a clean install by deleting the data files that still remain after an uninstall. Use this liknk to delete the profile (infact the whole mozilla folder from your pc) http://kb.mozillazine.org/Profile_Folder#Firefox

Then re-install. Or you can also use the step by step diagnostic which can be found here http://kb.mozillazine.org/Standard_diagnostic_-_Firefox

Hope this helps.