It’s a built in corporate apple management system, that when you set it up automatically locks the device down and installs whatever organisationWhat are you trying to remove? Sounds like it has some 3rd party software on it to control it. We've used them for corporate devices, but i'd need more information.
Told them to take the device back and give me the cost or release it, falls on death ears. Left in December and still got no where.Well ask for a refund and return the device. It’s based on the serial number, and each time the unit activated with the apple servers the MDM system will push the policy down to the device.