langland
Elite Member
Hi guys.
I was at my brothers last night, he has avgfree 7.5 and I asked him if he had upgraded to avg free 8, which he hadn't.
He's not much of a PC person so he asked me to do it.
When I switched on the laptop indicated updates to install.
So I went to grisoft website and downloaded avgfree 8 and installed it.
It then asked me if I wanted to restart, so I chose later, I then installed the updates, which appeared to be internet exlorer7.
I then re-booted and although it got to windows at about the same speed from then everything was very very slow.
I tried to get to system restore but it wouldn't go past the small screen that appears when I press the start.
I tried to get to control panel but it wouldn't.
It won't let me on to the internet.
I tried "word" and that did load.
It won't let me shut down unless I go via Task Manager.
My brothers wife has a lot of work in office on this laptop and although I to told her to back it all up and bought her a memory stick, she hasn't done it, so I am desperate not to lose it.
Any help would be much appreciated
Regards
Langland
I was at my brothers last night, he has avgfree 7.5 and I asked him if he had upgraded to avg free 8, which he hadn't.
He's not much of a PC person so he asked me to do it.
When I switched on the laptop indicated updates to install.
So I went to grisoft website and downloaded avgfree 8 and installed it.
It then asked me if I wanted to restart, so I chose later, I then installed the updates, which appeared to be internet exlorer7.
I then re-booted and although it got to windows at about the same speed from then everything was very very slow.
I tried to get to system restore but it wouldn't go past the small screen that appears when I press the start.
I tried to get to control panel but it wouldn't.
It won't let me on to the internet.
I tried "word" and that did load.
It won't let me shut down unless I go via Task Manager.
My brothers wife has a lot of work in office on this laptop and although I to told her to back it all up and bought her a memory stick, she hasn't done it, so I am desperate not to lose it.
Any help would be much appreciated
Regards
Langland