Kylie's gusset
Inactive User
- Joined
- Dec 3, 2006
- Messages
- 493
- Reaction score
- 2
I double booked our daughter & kids on one of their flights by mistake. Same flight, same 3 names etc.
I just phoned XL thinking they would refund the deposit (£120) of one of the bookings as it was such an obvious mistake, and the ******s said if we cancel one of the bookings they will charge us £95 cancellation fee!!!!
Hows that for customer relations???
I just phoned XL thinking they would refund the deposit (£120) of one of the bookings as it was such an obvious mistake, and the ******s said if we cancel one of the bookings they will charge us £95 cancellation fee!!!!
Hows that for customer relations???
