Firestick and ITV hub problem

[muskrat]

Anyone else having trouble with the ITV hub app on the firestick? It's not displaying the home screen correctly, where the selections box is on the lower left of the screen, this is being overwritten by other parts of the screen. This is with the app downloaded from the app store, I've tried the app on here under software and it doesn't display properly either, as if it's set to the wrong orientation with no way of righting it.

Apologies for the crappy quality but this is what I get on a brand new 4k with the ITV hub home screen.

 

[spud1966]

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[muskrat]

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Already done all that mate, it's not the screen size that's the problem, it's the fact that it's not displaying properly on the 4k, again apologies about pic quality but you get the idea, first pic is ITV hub on the cube, 2nd is the 4k stick. I suspect it's something to do with the new interface, as in the cube has the new interface but the stick has the old interface, although I've tried over and over again to update it. Am tearing my hair out here.

 

[Rumpelstiltskin.]

Im on 4k stick and its as it should be

 

[muskrat]

Im on 4k stick and its as it should be

What's your OS manic? This stick is showing 6.2.8.1 (NS6281/3385). I suspect the helmet who has this stick has done something somewhere as it's the only one I'm having trouble with, it's all kosher freeview, nothing moody on the stick, no VPN, all updates competed.

 

[muskrat]

***update*** It's an Amazon problem, Amazon Digital and Device Forums - UK