• This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn more.

external hard drive help

Joined
Jan 7, 2007
Messages
966
Likes
5
#1
hi all

i bought a hitachi external hard drive (usb2 and sata), i bought it for backing up my files, when its plugged in using usb its finding the driver and its listed under disk drives, i might sound stupid but how do i get hold of the drive to put files in, i only got a c: drive, d and e are my dvd rws?

when its plugged in through the usb the icon in the bottom right appears and when i hover the pointer over it, it comes up with "safely remove hardware, if i double click on it comes up woth hitachi HDS721616PLA380 USB device.

Only thing i want to know is when is the drive so i can put files on it. am i stupid lol.
 

Jooooles

Inactive User
Joined
Sep 14, 2006
Messages
6,326
Likes
66
#2
hi all

i bought a hitachi external hard drive (usb2 and sata), i bought it for backing up my files, when its plugged in using usb its finding the driver and its listed under disk drives, i might sound stupid but how do i get hold of the drive to put files in, i only got a c: drive, d and e are my dvd rws?

when its plugged in through the usb the icon in the bottom right appears and when i hover the pointer over it, it comes up with "safely remove hardware, if i double click on it comes up woth hitachi HDS721616PLA380 USB device.

Only thing i want to know is when is the drive so i can put files on it. am i stupid lol.
your new external drive should show up when u click on computer if it doesnt its not installed proparly there should be a icon and spin down driver on the disk you got with the drive if not goto the hitachi support site and download the correct drivers then it will be right in front of your face when you reboot
 

MH

Administrator
Staff member
Administrator
Joined
Jul 10, 2001
Messages
19,378
Likes
97
#3
it aint formatted by the sounds of things

Go to Control Panel

select Administrative Tools

Computer Management and select Disk Management it should be listed there but not formatted.
 

Jooooles

Inactive User
Joined
Sep 14, 2006
Messages
6,326
Likes
66
#4
try clicking on the safely remove option in your toolbar then click stop hitachi ect remove it then plug it back in it might then install the drive correct deffo a driver are instalation problem though as I have 2 external drives and they showed up straight away in computer after the were installed
 

Jooooles

Inactive User
Joined
Sep 14, 2006
Messages
6,326
Likes
66
#5
it aint formatted by the sounds of things

Go to Control Panel

select Administrative Tools

Computer Management and select Disk Management it should be listed there but not formatted.
mairyhinge your blagging this kids post lol thanks for the advice though im having a look now
 

Jooooles

Inactive User
Joined
Sep 14, 2006
Messages
6,326
Likes
66
#6
it aint formatted by the sounds of things

Go to Control Panel

select Administrative Tools

Computer Management and select Disk Management it should be listed there but not formatted.

nah im in disk managment its shows one drive C healthy and the space available no other partitions ?
 

MH

Administrator
Staff member
Administrator
Joined
Jul 10, 2001
Messages
19,378
Likes
97
#7
What you on about, I was replying to the thread starter....;)
 
Joined
Jan 7, 2007
Messages
966
Likes
5
#9
i was told that this is usb1.1 compat but its just usb 2 on the box, could this be the prob?

under computer management its only giving me my c drive and d e drive
 

MH

Administrator
Staff member
Administrator
Joined
Jul 10, 2001
Messages
19,378
Likes
97
#10
No drive unallocated? It will not have a letter unless its formatted.

USB 2 or 1,1 will make no difference its just the speed.

Can you post a screendump of the disk management?
 
Joined
Jan 7, 2007
Messages
966
Likes
5
#12
No drive unallocated? It will not have a letter unless its formatted.

USB 2 or 1,1 will make no difference its just the speed.

Can you post a screendump of the disk management?


i tried using screenshot but didnt work.

al im getting is

volume Layout Type file system status
c: Partition Basic NTFS Healthy (system)
e: Partition Basic CDFS Healthy

i see disk 0 is my sata main hard drive but under disc 1

it says

Basic
195 gig
online Unallocated <-- i take it this is the prob?
 

Jooooles

Inactive User
Joined
Sep 14, 2006
Messages
6,326
Likes
66
#13
i tried using screenshot but didnt work.

al im getting is

volume Layout Type file system status
c: Partition Basic NTFS Healthy (system)
e: Partition Basic CDFS Healthy

i see disk 0 is my sata main hard drive but under disc 1

it says

Basic
195 gig
online Unallocated <-- i take it this is the prob?


did u find the drivers for your drive so your computer can find it and formatt it ?
 
Joined
Jan 7, 2007
Messages
966
Likes
5
#14
did u find the drivers for your drive so your computer can find it and formatt it ?
the drivers are installed i think well it does show it in device manager under disk drives

thats the model it shows hitachi HDS721616PLA380
 
Last edited:
Joined
Jan 7, 2007
Messages
966
Likes
5
#15
Thanks both of you for your help

When i went into Computer managment and saw "unallocated" i asumed it wasnt allocated a drive.

after clicking on partition and then a quick format it asked me what drive i want to allocate it so i picked G and its working now. I first thought it might be trying to share the same drive, i read it tends to allocate it as d but it wasnt that


many thanks all