My account was previously suspended and i was told that i owed £7.30 in fees. I asked in an email if i paid the money that my account would be reinstated, to which they said yes it would be. Here is that email
Hello,
Thank you for email. I appreciate the opportunity to assist you with
your query regarding reinstatement of the account.
I've checked your eBay account and can confirm that it was suspended for
non-payment of eBay fees.
To reinstate your account you need to pays the balance owed of:
xxxxxxxxxx. Please check your previous invoices for an outline of these
fees.
You can make a one-time payment to clear your balance. Here s how:
1. Click "site map" at the top of the eBay homepage.
2. Click "Make a Payment to your account" under "Selling" and sign in.
3. Click "Continue" when a message appears telling you that your account
is suspended.
4. Select the option which is most convenient to you and follow the
instructions.
Once your payment is received and posted to your account, your account
will be reinstated.
Please let us know if you have any problems making your payment, or if
you have any further queries or concerns.
Kind regards,
Brian Matthews
eBay Customer Support
I paid the money and surprise surprise they have not lifted the suspension and are now saying that i will continue to be suspended due to a strike that i recieved ages ago.
I wrote back quoting their email stating that my account would be reinstated (no mention of any strike) and that i wanted an answer as to why only after i paid them money they tell me my account is still suspended. They have now totally blanked me and will not respond to any of my emails.
Help
Hello,
Thank you for email. I appreciate the opportunity to assist you with
your query regarding reinstatement of the account.
I've checked your eBay account and can confirm that it was suspended for
non-payment of eBay fees.
To reinstate your account you need to pays the balance owed of:
xxxxxxxxxx. Please check your previous invoices for an outline of these
fees.
You can make a one-time payment to clear your balance. Here s how:
1. Click "site map" at the top of the eBay homepage.
2. Click "Make a Payment to your account" under "Selling" and sign in.
3. Click "Continue" when a message appears telling you that your account
is suspended.
4. Select the option which is most convenient to you and follow the
instructions.
Once your payment is received and posted to your account, your account
will be reinstated.
Please let us know if you have any problems making your payment, or if
you have any further queries or concerns.
Kind regards,
Brian Matthews
eBay Customer Support
I paid the money and surprise surprise they have not lifted the suspension and are now saying that i will continue to be suspended due to a strike that i recieved ages ago.
I wrote back quoting their email stating that my account would be reinstated (no mention of any strike) and that i wanted an answer as to why only after i paid them money they tell me my account is still suspended. They have now totally blanked me and will not respond to any of my emails.
Help