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Downloads Stopping

Joined
Oct 21, 2005
Messages
984
Likes
4
#1
I've got to the point where this is really getting my back up know. I'm with Virg media 10mb and have a NTL 200 modem. Its seems after so long my modem stops working and downloads freeze. To get it to start again i have to unplug the modem and reconnect. Is it faulty or is it something they have programmed in to limit your downloads.
 

Fatboi

Inactive User
Joined
Dec 18, 2005
Messages
327
Likes
3
#4
I had the same problem when i upgraded to 10 meg, modem locked up when downloading, engineer said said it was faulty and replaced it with a 250 model.
 

Dhoom2

Inactive User
Joined
Dec 11, 2006
Messages
53
Likes
0
#5
if you paying for you modern i can say it better to call ntl or virgin and tell them you have that service so they put new modern to you home,.
 
Joined
Oct 21, 2005
Messages
984
Likes
4
#6
Sorted!

Had Virgin engineer out yesterday. He just swapped out the modem for a 250 model and said that the 250's were compatible with the new 20mb.

Downloads working a treat now!! Bring on the 20mb