Oh dear.. No sorry some ppl swear by it, I'm just not one of them
Ok first off get your self a good spyware remover, I use Giant anti spy and ad ware remover, boot your system up into safe mode, keep pressing f8 on boot up and you'll get the menu
Then run both spyware removers and also your norton, if its up[to date.
Then get yourself a decent firewall, I use zonealarm myself but there a couple of other goods ones about.
And then and only then come back on line coz while your connected the spyware is active till you remove it