Hi all, i rear ended a car near a junction earlier this week, did the usual of checking to see if anyone badly injured , swapping insurance details ,name address etc
Then it took a full hour on hold to get through to insurers the next morning , they took all the details of the incident and then i got a text within 10 minutes from them to say my car was a total loss !!!
How can they make a judgment like that without even seeing the car ?
Am i right in thinking i can now get myself another runaround as i cannot cope without wheels or could they go back on there text message and say on inspection of the car it is repairable ?
Need advice please as i cannot afford to be lumbered with 2 cars .
Then it took a full hour on hold to get through to insurers the next morning , they took all the details of the incident and then i got a text within 10 minutes from them to say my car was a total loss !!!
How can they make a judgment like that without even seeing the car ?
Am i right in thinking i can now get myself another runaround as i cannot cope without wheels or could they go back on there text message and say on inspection of the car it is repairable ?
Need advice please as i cannot afford to be lumbered with 2 cars .