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1921 error on unistalling kaspersky

Joined
Mar 9, 2003
Messages
837
Likes
3
#1
when i go uninstall kaspersky on vista it comes up with a 1921 error, service kaspersky anti-virus 7.0 (AVP) could not be stopped verify that you have sufficient privileges to stop system services, retry....cancel, when i press retry the same message appears.

how do i remove this programme?
 
Joined
Jul 10, 2007
Messages
6,926
Likes
65
#2
you need to try and disable it prior to removing it. Kaspersky often asks for a password to enable/disable before enabling/disabling itself.
 

Kris

Inactive User
Joined
Jul 19, 2004
Messages
1,719
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6
#4
You should be able to disable it from the msconfig menu in the Services tab and Startup tab.

Restart then and uninstall.