dr linux silence is deafening !!!!!!!!

squig007

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with the image front on the TM800 HD nearly stopped now it's interetsing to see that DrLinux hasnt been around the board in such along time. from being on it every day telling people that the current image was perfect etc etc and the box is nearly perfect we havnt heard a word from him . Do you think that the UR team have hit a brick wall and the box will never be finished , im beginning to think this way !
 
Yeah its a shame other teams didn't take it up but i think its more to do with the fact even though we have the source code it would be handy to have more access to the NXP drivers etc and have a better team take it up it can be done.



I used to own a azbox and it was sold due to the same issue then two months after i sold it enigma 2 was kind of running on it even though there were no drivers for the sigma CPU << same issue we have its cause its not a STI or broadcom that no one will touch it

A member of another forum who is a coder wrote the drivers from scratch and now the enigma 2 is running very well in fact better than on the technomate which was meant to run it natively and other teams RTI team and SIF team are making images and its all because there was a good foundation.

What i think has happened is that the technomate was never designed to run enigma2 in its OEM form of a DAGS receiver and UR have just got the Linux drivers and gaffa taped them to a Dream image in the hopes it will work.

Bottom up approach needed here

Drivers then kernel then Linux.

Rant Over lol
 
Until UR sort the sata driver the base box is not stable and it it pointless fiddling with the application software.
 
over a year now since the box was released and it's still not working right absoloute joke technomate need to hang their heads in shame - i iwll never buy another technomate again !!!
 
I found that it was pointless to make any comments as I believe tm800 works ok for me
to prove that I can ask tm to make a day demo in their head quarter just to prove to all of you tm800 is ok and working as it should do.
you can all PM me I will arrange a meeting day with tm so all of you will be there in Edmonton n18 London and making your comments direct .
if I make any comments you do not believe so
I left it for long time as it was pointless to make any suggestions.
I found out tm on fourth container of selling tm800 each container was 7000 units
in your guys view tm800 should be a toy to cook do coffee may be tee as well
but looking at end user point should open channel and should not freeze that's all it does ,
so
when a user watching a 2 hours movie should not play with multimedia or recording or plagins
as other Linux used for everything but satellite box then you guys expactation goes high.
I heard many times and understood what's written on the box but for under £200 box it dos much better then most.
so if it doesn't do what you want then sell it stop complaining and go and buy good toy that can do all you want but do not produce good picture and sound.
I understand each hardware made to do proper function for its capability.
tm800 is doing what it should do good picture good sound and doesn't freeze.
if happy package is fallowed as I did it I can not see any problem as I am not using it as a toy
just satellite box will do nicely.

My question from all of you is what do you want tm800 do that make you happy
I am happy using external USB hard disk works perfect
wifi works ok
dw epg rat channels perfect
no need multimedia do not want it I do not care .
I can not see any freezing blocking hours of viewing no problems.
turn off and on works all the time
do I want anything else No I do not
:banana::banana::banana:
 
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I do not own one and never will but have read enough to make a judgment to say that this box has not delivered what it should've. And with reference to the "under £200" comment this price drop only occurered because the box had been on the market for months and had failed miserably.
 
Arrogant as ever. So you're right and we're ALL wrong, and it's our fault because we want to record and play back media, like it advertises, along with all the other things it's marketed as doing. If I wanted to just watch HD tv I'd of spent less money on an inferior specced box.

As for setting up demo, being on crutches I'm too knackered after all the up and down stairs trying to get the thing stable for family members to watch. Plus, you lot aren't worth the petrol. Please crawl back under the rock from whence you came because as usual, all you're going to do is make promises you can't keep, deny everything, and wind people up.

cya
 
lol...TM are on 4th container of 7000 units ?? Thats probably another load of b0llox....

7000 x3 = 28000 units

So 28000 users, yet hardly any internet forums even mention this reciever theres no discussion in the TM sections or any buzz around it..infact the older closed source TM stuff is more popular, as Linux boxes are normally the domain of enthusiasts why does nobody give this reciever the time of day on any forums ??

Wheres the 28000 customer user base ??
 
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Erm I think you would find even for basic tv operation and even without media player function, this box is still slow and HD audio is lower than it should be so you statement is flawed.
 
May I refer you to the UR download site, the diagnostics I posted there and the reply by UR promising that the sata link would be fixed in the next image. Since making that promise on 23-4-2011 UR have not released an image other than a test image for a high frequency TP issue..

A few internal disks that support multiple protocols work with the box, but the majority do not - including those disks that UR initially advised us they had tested. Even on those few brands that appear to record and playback an inspection of dmesg and system logs shows a number of errors. It is glib to suggest that the box works with usb memory devices. The purpose of a PVR is to provide compact, low energy consuming function, not a tangle of power leads and disk cradles.

So may I rephrase my above comments. Until UR resolve the SATA issues then the box is not 'fit for purpose' and it is pointless messing about with the Enigma application software until the board level hardware drivers are demonstrated to work correctly.

I understand that there may be dispute over who is responsible for the fix, NXP, Technomate, UR, the motherboard designer - but the result is that customers have a box that does not perform to spec.

I would also add that many customers have provided feedback to UR to assist in resolving issues as the satellite community has a genuine desire to see this box fully functioning.

I presume from DRLinux's name he professes to have some knowledge of the operating system. Please apply that to assisting in identifying and resolving the outstanding problems rather than attempting to defend an undefendable position.
 
Please remember people. are entitled to their own opinions. If you disagree, please put up a valid argument without slagging each other off.

We do have freedom of speach and expression here!! Live with it!
 
Could one of the mods please move this thread to the moans section?

The issue is not about TM's customers service, so please do not take things personally Dr Linux. The service provided by TM is very good. Unfortunately, unless problems are accepted, they will not be addressed.

The offer to sort out customer problems is very much appreciated, but this is not the solution. The solution lies in fixing the underlying problems with the box. Namely, the flashing process as raised by Digidude, the sata issue as above. Once the foundation is solid, then I'm certain that things will only improve and at a faster rate than before. There are a few people who do not like UR as can be seen from their posts on different forums, but most of us here have bought the STB and have reported issues that have arisen with the box. This is only to make things better for everyone.

I have now spent six hours in the TM HQ. They should really provide some seating. The initial diagnosis was that I was doing things wrong, they swapped my sata cable, my HDD for a smaller one that was picked up by the STB for a while, then they replaced the STB. The newer images now pick up the HDD supplied by TM, but they do not record onto it. If I go back to 18/03 skinny, it will work fine but I will lose the extras that have been fixed by subsequent Python fixes. I am certain that my old STB will work fine once the whole of the software is re-written onto it owing to some corrupt code that was not being replaced by the flashes including those done by Richard. The issue is not hardware, or my using "unauthorised" images, it is something else. An underlying fault in the software/drivers and the way images are written onto the STB.

The bottom line is that all is not as well as it could/should be. Even the latest fix for the high bit rate channels comes many months after refusal to accept that there was a problem. If you go back to the posts you will see a chap highlighting the issue and the replies were always, "it is fine in our HQ".

So Dr, if you say you don't want anything else, nothing will get done. However, if you acknowledge that there are issues and go to UR and ask them address the following concerns, then they will try to fix them.

1. Fix the flashing process so that everything gets wiped out.
2. Fix the SATA drivers issues.
3. Fix the low audio output on HD channels
4. Timer record for itv2 hd, (I've not tried it on the latest image)

Could you also ask UR to delete outdated channel lists from their servers?
 
tbh I think this thread should run where it is
I wouldn't say this is a moan as such, more a cry of frustration from 800 owners
 
you say they replaced the box, this is because its a clean install on a clean box

the problems arise when you start flashing new images and fragments are left from other images

the service they provide is good, in the UK but it seems people that buy overseas have to pay postage both ways for jatagging etc which is wrong as its a product recall

audio is not only low on HD channels it has bad audio drop outs too

@ Dr Linux ..... do you test on 1 receiver at all times when testing images ? or new boxes every so often ?

Ive tried to record a program on ITV2 for many weeks for my daughter and every time she has gone to watch it there has been total screen pixelation :( so ended up watching it on ITV player
I did not pay £250 (full price) for a box that should record whatever channel I wish to be disappointed with the results
Ive gone back to older images that used to work with recording but now dont

I could go on but I wont


EDIT: Ilike to point you to this thread https://www.digitalworldz.co.uk/index.php?threads/248558/#post1935715
 
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here are 2 recording Ive done recently
1: BBCHD, fine :)
2 Disney Cinimagic, total pixelation :(
same with ITV2HD
^
probably all subbed channels although not bothered trying

I went back to this image after the updated python of 23rd recording was bad

this image recording was pretty much perfect (15th) Im sure it was

after full factory reset ect I installed my backup and now this is the recording I get

you tell me if I and others have a right to be fed up ?
 
I found that it was pointless to make any comments as I believe tm800 works ok for me
to prove that I can ask tm to make a day demo in their head quarter just to prove to all of you tm800 is ok and working as it should do.
you can all PM me I will arrange a meeting day with tm so all of you will be there in Edmonton n18 London and making your comments direct .
if I make any comments you do not believe so
I left it for long time as it was pointless to make any suggestions.
I found out tm on fourth container of selling tm800 each container was 7000 units
in your guys view tm800 should be a toy to cook do coffee may be tee as well
but looking at end user point should open channel and should not freeze that's all it does ,
so
when a user watching a 2 hours movie should not play with multimedia or recording or plagins
as other Linux used for everything but satellite box then you guys expactation goes high.
I heard many times and understood what's written on the box but for under £200 box it dos much better then most.
so if it doesn't do what you want then sell it stop complaining and go and buy good toy that can do all you want but do not produce good picture and sound.
I understand each hardware made to do proper function for its capability.
tm800 is doing what it should do good picture good sound and doesn't freeze.
if happy package is fallowed as I did it I can not see any problem as I am not using it as a toy
just satellite box will do nicely.

My question from all of you is what do you want tm800 do that make you happy
I am happy using external USB hard disk works perfect
wifi works ok
dw epg rat channels perfect
no need multimedia do not want it I do not care .
I can not see any freezing blocking hours of viewing no problems.
turn off and on works all the time
do I want anything else No I do not
:banana::banana::banana:

Sorry Dr Linux,

Could not disagree more with you... for a start most of us paid £250 for the box, in addition I wanted an all in one multimedia reciever which is what the TM800 is meant to be - and to cut a long story short IT IS NOT!
 
I've taken the plunge and gone onto the latest UR test image. Unfortunately, the HDD does not record for me as before so had to use a memory card in the front.

I've performed a real time record of cinemagic hd, barring the initial blurring the rest of the recording were fine. However, the moving dish icon appeared for a short while.

I tried a timer recording of itv hd2, blank picture but with the sat positioner.

Unfortunately, I cannot upload the vid owing to missing security token.
 
Dr linux you also told us that there where several teams working on an image other than UR and DW - the only other new image was from DS who are UR in disguise - can you confirm this as we all think this to be true (ask Digidude) no proper team will even look at the box as jimux has stated the SATA issue nees resolved and also the board level hardware drivers need to work correctly becasue they dont and the box will never work correctly until this is sorted - for once just once can you not be honest and tell us long suffering tm800 owners exactly what the real problems are getting a 100% working image and maybe other knowledable people could help try and fix it !! it's been one year now since the box releaase and we are still sitting with a box that doesnt work - it's an absolute joke mate and no other compnay in any businness throughout the world would have the front to still claim teh box is fine wise up mate !
 
Hi guys


I went through all posts and read all of them
my understanding of all complains are.
To strat with all of you intituled to your opinion as long is logical and make sense
for the record I do spend lots of my time testing few brand of Linux receivers during my test I blown 3 times dm500 hd
which took over 7 weeks each time+£70 return and send postage to fix by dm of Germany as they are original.
still faulty cost me £280 and its load or rubbish in picture quality comparing to tm800.
also I understood from tm 98% of tm800 buyers are installers and shops which they sell direct to their customers with their server lines ready and installed fully,
so 2% of buyers complains below.
1-multi media
2-Pvr 98% of buyers that wants to use internal hard disk uses internal USB adaptor less than £4 problem fixed for ever,is it really big deal???
3-slow performance
4-cost of buying in the first production.
ok all of you expecting so many things but no body complains about picture quality and constant viewing and enjoying 2 or 3 hours movie without losing picture quality
without freezing blocking or blowing up the box and waiting 7 weeks for mighty DM to fix it at the cost over £70 return post sending to Germany to be fixed
question is this tm800 box made to show movies ETC. for the price of £200 or at the start £250.
ok some extra functions which has taken longer to fix but finally will be fixed .
1-PVR.Seta in any brand of receiver has problems so spending for USB adopter less than £4 is not a big deal
using seta hard disk internal will do same job no problem at all 100% works perfect.
2-Multi media as I understood from tm more than 98% of tm800 buyers do not care about multimedia less than 2% complain mainly in forums
which will be fixed fully finally just to satisfy 2% buyers.
3-performance test I compared to vu+solo and dm-800hd channel change in solo and DM is deceiving as video comes first then picture freeze after sound then picture -sound
total channel change in dm and solo is about 2.5 seconds in tm-800 video and sound is together is 3 seconds like for like test
4-as all electronics first time price is high then will be reduced fact of life.
a laptop at the start example £ 500 wait about 2 month it will £ 400 and will go lower so complaining is not relevant .

for long time I left this forum as I understood point less to say I am happy as I took full direction of setting my box and learning how to use it I have no problem in enjoying my box for last few month.
so
you are looking for slutions being happy with your box as per my last post
lets get to gather and go to tm one Saturday or Sunday and tell them all our problem face to face .I am sure they all will have answer logically instated of complaining and moaning
and going on and on .

happy package was the best solution I fallowed,
For over 100 times I am repeating myself I do not have problem with my box I am surprised you have .
so if you think I leave in co co land then lets meet face to face in TM head quarter one day
any of you wants to do so please vote for it .
and send me privet post. I will 100% make sure I will be there to make sure all of you leaving TM happy ,
do you have any problem ??? with my suggestion ????
:Clap::Clap::Clap:
 
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I'll probably be shot down for this, but dr linux I find ur replies very arrogant. Ppl have genuine issues. When asked about testing many recievers, I think it was meant as many TM units and not DM...
But u chose to trawl through your issues with DM.....obviously an attempt to clamy the waters...

Personally I have seen some really poor clones of DM and they out-perform the TM800 originals by miles...
No probs with hdd/usb recording or playback.....the least that I would expect, afterall, it is advertised as PVR ready

Anyway enough said.....
 
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