Tune Failed MEO Hispasat

galonki

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Hi, i think there is a serious problem with my tm800 and the MEO package which is found on Hispasat 30west.

I know that i am receiving a good signal from the satellite because i have
all of TV Cabo channels working fine on the same sattelite.

But when i try to open any MEO channels i receive TUNE FAILED even though in the corner the signal still stays at 70%. What is going on?

I should also add ALL of the TV CABO HD channels also report TUNE FAILED.

I have already tried 2 different channel lists and its the same problem.

Can anyone test this?

Is this something affecting everyone then i will be on the phone to Technomate.

P.S - by comparing the 2 packages channel lists on lyngsat the only difference between them i can make out is that MEO uses Symbol Rate: 30000 and TV CABO uses symbol rate: 27500.
In MEO it also says 8PSK but i have no idea what that means.
 
Hi, i think there is a serious problem with my tm800 and the MEO package which is found on Hispasat 30west.

I know that i am receiving a good signal from the satellite because i have
all of TV Cabo channels working fine on the same sattelite.

But when i try to open any MEO channels i receive TUNE FAILED even though in the corner the signal still stays at 70%. What is going on?

I should also add ALL of the TV CABO HD channels also report TUNE FAILED.

I have already tried 2 different channel lists and its the same problem.

Can anyone test this?

Is this something affecting everyone then i will be on the phone to Technomate.

P.S - by comparing the 2 packages channel lists on lyngsat the only difference between them i can make out is that MEO uses Symbol Rate: 30000 and TV CABO uses symbol rate: 27500.
In MEO it also says 8PSK but i have no idea what that means.

hi m8
8psk means HD channel that transmitting in dvb-s2 ,.I checked your channels (MEO) at lyngsat.com and it seems little weird cause standard dvb-s normaly does not use 8psk.

Your channels are at high band that use 30000 symbol rate.I had similar problem at 1.0 west on 12015 and 12030 H with same synbol rate.You can connect another reciever to see if yuour signal is ok.If its ok then contact TM
 
hi m8
8psk means HD channel that transmitting in dvb-s2 ,.I checked your channels (MEO) at lyngsat.com and it seems little weird cause standard dvb-s normaly does not use 8psk.

Your channels are at high band that use 30000 symbol rate.I had similar problem at 1.0 west on 12015 and 12030 H with same synbol rate.You can connect another reciever to see if yuour signal is ok.If its ok then contact TM

they are actually broadcast as dvb-s2 not dvb-s therefore it makes sense for them to use 8psk.

quite alot of providers are now broadcasting non hd channels using the dvb-s2 standard, it does 2 things, firstly gets rid of people with cheap dm500 and also reduces the bandwith on the ku band network.

il try to find more channels with 30000 symbol rate and try them, if this is a trend then il be sure to contact tm.

if anyone knows any channels with 30000 symbol rate, try and report back please.
 
have just checked and found that Bulsatcom and Dolce on Hellas Sat 39 east use 30000 symbol rate, they have a combination of dvb-s and dvb-s2 channels;

unfortunately i cant get a signal on that sat so if anyone can please check
some s and s2 channels on their tm800 to see if they work.

please report back your findings so that i can then ring technomate.
 
ok guys so after further testing, it appears that i have a signal on some channels on hellas sat which is 56% should be enough to get a picture and instead every channel reports TUNE FAILED! ....

anything in common with MEO on HISPASAT, oh yes the symbol rate: 30000 !!
 
ok guys so after further testing, it appears that i have a signal on some channels on hellas sat which is 56% should be enough to get a picture and instead every channel reports TUNE FAILED! ....

anything in common with MEO on HISPASAT, oh yes the symbol rate: 30000 !!

And i am sure they are on upper band with 30000 and H polarisation


Btw Can you test these ones at 1.0 west

12015 and 12030 ,both are at 30000 symbolrate and in H pol.
 
Last edited:
And i am sure they are on upper band with 30000 and H polarisation


Btw Can you test these ones at 1.0 west

12015 and 12030 ,both are at 30000 symbolrate and in H pol.

hi, sorry i took a while to get back to you, but i wanted to make sure i try every option before making a false claim.

here is what i have concluded:
on the firmware i was on: 9/1/2011 thor 0.8 was coming up as corrupt so could not check.
then placed 15/12/2010 and the frequencies u specified (Canal digital + UPC) all channels worked including the symbol rate 30000 hd channels.
then placed 02/02/2011 and tested again and again everything is working fine for 1 west including those sr: 30000 hd channels.

the reason i tried 15/12/2010 is because at a friends house i tested MEO on 30west and Tv Cabo HD on 30 west both of which are on sr:30000
they both worked to my surprise, which led me to believe that it was an issue with the new firmware.

unfortunately tried 15/12/2010 and 02/02/2011 in my house and with both firmwares still could not open MEO and TV CABO hd channels on 30west which are both sr:30000; from this i have made a conclusion; it is my satellite dish and NOT the TM800 which the problem lies with.

and furthermore the symbol rate 30000 channels on thor 1west open fine.

so there in my opinion your problem probably lies with your satellite alignment just like mine :( .

well thats a relieve in one way and also slight embaresment for making such a wrong claim before.

Moving on....

i will make a new thread because i am 100% certain that nds2 card Viasat 90f is not supported by tm800. need to determine whether its just 90f card or nds2 cards in general.

then once certain can contact tm.

even with newest f.w 02.02.2011 90f card is not read by internal reader using direct cccam 2.14 or 2.2.1 and card been inserted ALL possible ways with cccam restart at each attempt.

in tm500 this card is read perfectly with 2.14 or 2.2.1 .

even tried original cccam.config and then copied and pasted the config from my tm500 and still no work. :(

so there.
1 accusation rested, SR: 30000 channels work

1 accusation needs approval from more than 1 person to make a strong case.


regards.
 
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