Tune Failed!

galonki

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Hi guys i have been reading about the signal strength bug on the tm800 etc but this is just plain ridiculous.

The box is not even fuctioning at the simplest level.

So i am watching tv on 28.2 east no problem and then after a couple of hours i am getting the Tune Failed! message for most of my hd channels.

The SD movie channels seem to work fine, so i got to the point where i convinced myself its the dish even though was realligned 2 months ago.

Then an hour later all the hd movie channels start working again, and also the signal fluctuate sometimes being just 40% sometimes 56% what is going on?

Is it the tuner on my shiny tm800 dying?
 
join the club mate it's a fu***ng joke - i have had the problem with signal strength for ages now im convinced some of the tuners are dodgy because some have this problem others dont - hold of to see if this new image coming out this week (apparantly) fixes it if not send the box back your tuner is faulty !
 
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have just noticed when the hd channels are working then the sd channels report 0% signal and tune failed, then if the sd channels start working hd channels report below 40% and hence tune failed.

this must be the tuner?
 
is the tm800 the only receiver you have connected to your dish?
 
Hi to all who are having problems with tune failed.

Please check the following ( 28.2 e users)

FIVE HD
S** SPORTS 3 HD
S** SPORTS 4 HD

These channels have frequencies above 120000 and frequently give me the problem.I have had the issue today at 5.30pm signal was 40-45% and tune failed but now 6.10 pm signal is at 60% and channels are viewable.All my HD channels with frequency below 120000 are reporting signal at 70-72%.
I know of at least one box which has been replaced because of this.

So TM if you are indeed monitoring post on this forum WHAT IS THE ISSUE WITH THE BOX IS IT SOFTWARE OR DO WE HAVE A TUNER PROBLEM.
 
is the tm800 the only receiver you have connected to your dish?

Hi mate, no i also have tm500 connected to the same dish and signal on that is 91% :). never have any problems on that box with signal except when channels change frequency.

also just to add: my dish is 1.2 meters i am sure that should be adequate for 28.2 east in london.
If i am getting low signal with that dish (only on tm800) i dont even want to think what would happen with a minidish.
 
Hi to all who are having problems with tune failed.

Please check the following ( 28.2 e users)

FIVE HD
S** SPORTS 3 HD
S** SPORTS 4 HD

These channels have frequencies above 120000 and frequently give me the problem.I have had the issue today at 5.30pm signal was 40-45% and tune failed but now 6.10 pm signal is at 60% and channels are viewable.All my HD channels with frequency below 120000 are reporting signal at 70-72%.
I know of at least one box which has been replaced because of this.

So TM if you are indeed monitoring post on this forum WHAT IS THE ISSUE WITH THE BOX IS IT SOFTWARE OR DO WE HAVE A TUNER PROBLEM.

i also having seen this elsewhere investigated regarding the above 12000 frequency issue. but not 100% accurate for me. although at first i noticed a pattern of all channels above 12000 giving me tune failed, i tried M.G.M HD which gave me 65% while the other hd channels were giving tune failed and m.g.m hd is above 12000.

so perhaps this is true but not sure if entirely, maybe other users could investigate who have this problem.
 
mini dish
5HD 82%
SS 3HD 82%
SS 4HD 82%
MGM HD 83%

any others you need to know ?? :)
No Issues With My Tuner
 
My channels are now showing 70-72% and clear.B*ggered if i know whats happening other than the box has now been on 2 hrs(from standby)

:err::err:
 
I'll try it tomorrow around teatime see if I get different results
 
Standard Mini Dish with Quad LNB
5HD 88%
SS 3HD 87%
SS 4HD 88%
MGM HD 87%

Does this help?
 
it's either the software (which i hope it is ) ir we have faulty tunners - every morning when i wkae up i turn on sky sports news and im lucky if i get a signal qaulity of 45% it brekas up bad . when i come home and turn it on i get 70% - it strnage and really starting to annoy me - WHEN THE EHLL IS THE NEW IMAGE COMING ????????
 
Cheers m8, have you had the tune failed message on any of these or any other channel

it's either the software (which i hope it is ) ir we have faulty tunners - every morning when i wkae up i turn on sky sports news and im lucky if i get a signal qaulity of 45% it brekas up bad . when i come home and turn it on i get 70% - it strnage and really starting to annoy me - WHEN THE EHLL IS THE NEW IMAGE COMING ????????

No not had tune failed. Please keep in mind bad weather can result in poor signal with sat services. Snow, ice, rain, wind etc all have an impact.
 
ive got a tuner failed message and my tuners playing up but thats probably due to my idiot brother putting the virgin line into tm800 instead of dish line!!

just aint got round to getting it sorted

but yes i get tuner failed and some channels glitch like mad
 
it's either the software (which i hope it is ) ir we have faulty tunners - every morning when i wkae up i turn on sky sports news and im lucky if i get a signal qaulity of 45% it brekas up bad . when i come home and turn it on i get 70% - it strnage and really starting to annoy me - WHEN THE EHLL IS THE NEW IMAGE COMING ????????

exactly the same issue mate, lets wait for new image if not sorted then our tuners are faulty.

i have 2 mates with tm800 and they are not having this issue. so if it was software would it not be everyone?
 
exactly the same issue mate, lets wait for new image if not sorted then our tuners are faulty.

i have 2 mates with tm800 and they are not having this issue. so if it was software would it not be everyone?

Get them to test the box at your house and make sure you are all running same image and that would confirm whether its software or hardware issue.
 
i just rescanned mine and on sky sports 3 only got 29% so just put the TM-800HD UR -19-09-2010 image on and now getting 40% but theres a lot of channels missing ie: ssports 3hd?????.
anyone help
 
got up this morning and signal strength on sky sports news was 0% - box packed up and going back to technomate - ive had enough if they cant fix it i want a refund !!!!!!!!!!
 
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