Tech News Digital purchases now protected in new UK consumer rights law

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Digital purchases now protected in new UK consumer rights law

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New laws in the UK now offer consumers protections against faulty digital goods and services but they may not go as far as many would hope.

Starting today, if a user finds an app, music or any other digital download or stream is faulty, they will be entitled to a replacement, repair or partial refund. Whereas if a product is physically bought, consumers additionally have the right to a full refund within 30-days of purchase. Despite this setback, the new laws are a welcome change from the old laws which had no explicit protections for digital purchases.......................................

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