Skybox F5 skybox f5 login or offline ??

Just new to this my box has worked fine for a couple of months but now lost all channels exept the freeview ones
Looking through the menu it says offline then login ??
Was loving it now im hating it :Angryfire
Thanks in advance
This system was from Skylines and the website wont let me in to see whats going on either

Login is normally more than one person using pass to login or incorrect pass.
Sounds like line is dead.