fikin vermin

jockyboy36

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just what are vermin like.they havnt got a clue.i had the unfortunate experience of phoning them today to explain my circumstances.basically i live in a private rent and been given notice to move.i phoned vermin and explained that i will be moving back into my parents untill i sort out a new house,i explained that i didnt want to cancel their services but didnt want to pay for them when i wont be using them,basically i asked if they could freeze them untill i got sorted out.i was basically told that they couldnt do that ,i explained sly did but was told they didnt.they gave me the choice of cancelling it all and pay £180 or move my services to my parents.i told them that my parents had vermin installed already..they didnt give a f##k and said if i didnt pay they would take me to court.i told them i didnt have £180 to give them leaving me in a bit of a position..what do i do ...it may take a couple of mths to sort a house out....any ideas
 
just what are vermin like.they havnt got a clue.i had the unfortunate experience of phoning them today to explain my circumstances.basically i live in a private rent and been given notice to move.i phoned vermin and explained that i will be moving back into my parents untill i sort out a new house,i explained that i didnt want to cancel their services but didnt want to pay for them when i wont be using them,basically i asked if they could freeze them untill i got sorted out.i was basically told that they couldnt do that ,i explained sly did but was told they didnt.they gave me the choice of cancelling it all and pay £180 or move my services to my parents.i told them that my parents had vermin installed already..they didnt give a f##k and said if i didnt pay they would take me to court.i told them i didnt have £180 to give them leaving me in a bit of a position..what do i do ...it may take a couple of mths to sort a house out....any ideas

do what i did because i cant afford the full bill this month.

ask them to freeze your direct debit, im only gonna pay half the bill over the phone and the other half the following month and i asked am i able to claim back my late fee as i have told them my situation. she said she will write a note on the system and when i phone back up to start my direct debits again, ask them can you claim them back, its a 50/50 situation.

hope that helps a bit
 
just what are vermin like.they havnt got a clue.i had the unfortunate experience of phoning them today to explain my circumstances.basically i live in a private rent and been given notice to move.i phoned vermin and explained that i will be moving back into my parents untill i sort out a new house,i explained that i didnt want to cancel their services but didnt want to pay for them when i wont be using them,basically i asked if they could freeze them untill i got sorted out.i was basically told that they couldnt do that ,i explained sly did but was told they didnt.they gave me the choice of cancelling it all and pay £180 or move my services to my parents.i told them that my parents had vermin installed already..they didnt give a f##k and said if i didnt pay they would take me to court.i told them i didnt have £180 to give them leaving me in a bit of a position..what do i do ...it may take a couple of mths to sort a house out....any ideas

i was in the same boat a few years back, had to move out just couldn't move into my new place for a few months. what i did was explained the situation and they dropped me down onto the lowest package, AFAIK its £18pm, that way it keeps your contract running and is easier to transfer when you do get sorted. just take all boxes, modems etc with you.
 
i know this may not help but heres what happend to me

what i did to get out of my virmin contract i sent a email to complaints dep stated that i hadent recevened any bills in the post for months (which i didnt) said i phoned an customer service said 4 times they sorted it but they didnt and said they sent past 4 months bills out (never came) they where terible and un understanding to the situation and i wasnt paying any of the money they wanted till i saw them bills.

any way 3 weeks later i get a reply say sorry bla bla i dont have to pay the full 12 months only 1 month standerd rate what was £89 i think and i could pay them @ my convenience and disaplinery action was being taken to call center staff and my account was would be closed when the money had been payed

ive still not payed them as ive not receved a bill in post regarding that payment that was year and half ago
 
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